UCCX 10.6 history report showing the use of the Port

Hello

I'm looking for a report that can show the use of the port by queue/application over a period of time.  What I'm looking for, that's exactly how my CTI ports is used for which at one point.

We have more channels PRI in what we do the ports and want to make sure that we are not undersubscibing applications, if we are the ones who and when and if we go over our 150 ports are looking to buy licenses of more to come.

Someone knows something that could do the trick - or this should be a personalized work?

Thank you

James

Hi James,

Please see the hourly report Utilization license available in your version in cuic which comes with UCCX. Look at the below Guide to historical reports for more detals on this report:

http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/cust_contact/contact _...

Concerning

Deepak

-Note post - useful

Tags: Cisco Support

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