PC will not boot up there windows 8 on it and automatic repair does not work did a test and it fails the disk hard short dst failed, product failure id UKLFKF-00070E-9XH2W1-60R003 id: C3T59EA,... THIS CAN BE CORRECTED?



My best advice would be to call HP directly if you are in the United Kingdom, on 0844 369 0369 (Monday Friday 08:30 - 18:00).

Kind regards

DP - K

Tags: HP Desktops

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    I have a G62 which keeps freezing minutes after the start. After reading the forums, I ran the HP SMART Check and on the Test drive , I got the following response

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    You will need to use your recovery DVD to reinstall the operating system to a new disk - this is described in the document of HP here.

    If you do not have your recovery discs, you can order a replacement set.  Looking at the model number of the laptop, I guess you live in the United Kingdom - if that is correct, you will need to use the 3rd party on the link below.

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    For the existing personal data, you can have the existing drive, your best chance of data recovery would be to use the services of a company that specializes in data retreival, but it is a fairly expensive to borrow road.

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