Unable to access the photo viewer; and also cannot access the desktop icons because they are changed to the photo viewer icon.

Original title: I tried to apply the photo viewer to open a file and the photo viewer icon replaced each icon on my desktop. Now I can't open anything on my desktop. What is going on?

The name is below the icon, but the correct icon has been replaced by windows Photo Viewer icon. When I click to open it, it says: windows Photo Viewer cannot open this photo because Photo Viewer does not support this file format, or you do not have the latest updates... I don't know what I did!

Hi,

 

Thanks for posting your question in the Microsoft Community.

From your problem description, I understand that you are unable to access the photo viewer; and also cannot access the desktop icons because they are changed to the photo viewer icon. Please let me know if you do not experience this problem.

I understand the inconvenience caused to you. I'll help you solve the problem!

 

Before troubleshooting, I have little information on the issue.

1. did you of recent changes to the computer before this problem?

Try the methods suggested in the article below and check after each method:

Method 1: Icons change incorrectly in Windows: http://support.microsoft.com/kb/2396571

Registry warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the in the Microsoft Knowledge Base: 322756. How to back up and restore the registry in Windows: http://windows.microsoft.com/en-us/windows-vista/Back-up-the-registry

 

Method 2: Run scan files system (CFS) auditor, to repair missing or corrupted system files.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.microsoft.com/kb/929833

If the problem persists, post your reply with the results and the questions asked above. We are happy to help you further in the advanced troubleshooting steps!

It will be useful.

Tags: Windows

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