Unable to backup to and include the image of the system

I tried running (on drive d) backup also create system recovery disk

He kep omitting insuffient space evn if drive d was almost empty

Look on even and found this

Event ID 12348
{Volume shadow copy Service warning: VSS was denied access to the root of the volume \?\Volume{f699b9db-c6e3-11e0-9c7c-90a4de532e50}. Administrators who denied volume roots can cause many unexpected shortcomings and will prevent VSS to work correctly. Check the security on the volume and try the operation again.

I searched the net and found that if you have clicked on my computer you might find a hidden drive q

The search in the registry, I can tell that the volume in question is the Q: drive, called 'Microsoft Office Click-to-Run 2010 (protected).

You cannot access because you are not the owner of this car.

Apparently, this partition is created by Office 2010 Starter, which came with the netbook. Try to look at its security settings gives the error "You are not allowed to view or change the permissions of the object settings", even if I am logged on as administrator. Therefore, I can't even to the screen where I could take possession, or any other security changes.

I'm only back up the C: drive, not on the Q: drive. My guess is that when the backup program try to access VSS, VSS wants to somehow access all local drives, while the backup program may not need all - but I do not know about you.

You can test whether you have this problem by creating a shortcut to cmd.exe on the desktop

Click on run as administrator

then type in the vssadmin list shadows

If you get an error message, it is because of vss cannot access drive q:

as office2010 Starter doews does not support macros it is of no use to me so I took it in the Panel

Backup now works without error that creates the system recovery disk

Hope this helps someone

Thanks for the comments!

Tags: Toshiba

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