Unable to choose in the drop-down list

I don't know what his name, so I'll give an example. I go on YouTube and open my subscriptions & playlist. I push the tab more, and I can see my other titles of the playlist. When I try to type on one of the titles, the option button close. I can not open & take an option on a website. If I have the chance and I was fast enough to push an option before the box closes it will open the file or the site without problem. I tried double tapping on the option button to keep it open, but it never works. Anyone know how to fix this?

Hello

Thanks for posting on the Microsoft community.

If I have understood correctly, you are unable to choose an option in the drop-down list.

If you have another browser option, I suggest that you try to open the particular website on this browser and see if it works.

Please perform the following methods to resolve the problem, if you use Internet Explorer as your browser:

Method 1:

This can be caused because of compatibility problems with the Web site. Then I suggest that you try to open the Web site in compatibility mode.

Check out the following link to open a website in compatibility mode:

http://Windows.Microsoft.com/en-us/Internet-Explorer/use-compatibility-view#IE=ie-11

If this does not work, try Method 2.

Method 2:

Try resetting Internet Explorer.

Note: By resetting Internet Explorer settings, return you it to the State wherever it was when it was first installed on your computer. This is useful to solve the problems that could be caused by the settings that have been changed after installation.

Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also re - activate the Add-ons.

Check out the following link and follow the steps to reset Internet Explorer:

http://support.Microsoft.com/kb/923737

I hope this helps. Feel free to answer us back with the results.

Tags: Windows

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