Unable to complete the process on unidentified rundll32.exe & shtctky.exe

Windows 7 operating system

Task Manager shows 3 rundll32.exe, 2 of which I can identify. The other has no information on the location of the file, properties etc. & when I try to turn it off, I get an access denied error code.

I have also 2 shtctky.exe running, one which I can't identify or disable as the rundll32.exe above.

How can I disable these or even determine what they are?

LBC

First of all, I would like to launch malwarebytes just to be sure.  Have you tried to boot in safe mode to see if they charge?

shtctky. EXE is part of the on-screen display and set developed by the Lenovo Group

You can get more information by downloading an application called autoruns since here.

Please download the free version of Malwarebytes.
Update immediately.
Do a full scan of the system
Let us know the results at the end.

http://www.Malwarebytes.org/products

Tags: Windows

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