Unable to connect Microsoft Sculpt Touch Mouse mouse

I have an Inspion N5030 running Windows 8 with Bluetooth 365 Dell installed chip. Until recently, I could use my chip to connect a Sculpt Touch Bluetooth mouse, but lately, I'm not. When I place the mouse in discovery mode I am able to see the mouse, but when I try to connect to it I get an error that says: "who did not work. Try again and make sure that your mouse is discoverable. "I know that the Bluetooth chip still works as I am able to control my iPhone from the computer. I have all the updates that are installed for my system, including the driver for the Bluetooth card. What could be the problem? What can I do about it?

I solved. The problem was that the computer was expecting the mouse for a pairing code. Who wouldn't have a keyboard and mouse. You do realize that if you try to pair in desktop mode only.

Tags: Dell Products

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