Unable to connect Sony DSC-W650 camera to the computer

original title: Sony DSC-W650 camera woes

Anyone had problems connecting camera Sony DSC-W650 to pc via the USB with Windows 7 OS?  Very frustrating.  Beautiful pictures, just can't get off the bloody camera em.  Chat with rep online, no help to Sony since.  Downloaded software (since the plug & play does not work) without help.  Tried multiple USB ports with the same results.  Device Manager indicates I need to troubleshoot the device (appears on device like DSC-W650 Manager so it must be to see something), but zero.  Currently re-download software (PlayMemories) but I'm not going to hold my breath.  Help!

Hello

Thanks for posting the query on Microsoft Community and we are pleased to help you.

The description of this request, it seems that you are having problems connecting camera Sony DSC-W650, prosecute the USB ports on the computer.

I would like to gather more information on this problem:

(1) that you get any notification on the screen after connecting the camera to the computer?
(2) do you receive an error message after you connect the device camera to the computer?
(3) don't you make changes to the computer before this problem?

Perhaps, the hardware and devices troubleshooter can only solve the problem.

You can track upward with the following methods:

Method 1:

Please see the link to open and run the hardware and peripheral troubleshooting tool on the computer:

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

If the troubleshooter doesn't help, maybe, update the drivers for the USB can solve this problem.

You can follow the link to update the drivers for hardware that does not work correctly:

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Please let us know if the problem still persists.

Tags: Windows

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