Unable to connect to HP Datapass on HP Chromebook

I'm having this problem on the Chromebook 5 I bought this week. Follow the instructions to get to the point where I press the button Save and nothing happens. Spent an hour on help Chat yesterday, but no joy. Appeal has been reassigned to the research team, but nobody has come to me yet. Makes the ' no wifi no problem "hangs a bit silly! Does anyone have a solution to this problem? Living in Northern Ireland and the mobile network is showing only 3 UK. The symbols H or 3G show so there's a connection.

After two weeks of endless Datapass HP communication network seems to have been resolved. Finally I can access 3G on my Chromebooks and the access speed is amazing.

An important measure seems to be to ensure that the APN is set to bredband.tre.se

Hope this helps.

Tags: HP Tablets

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