Unable to connect to the hotspot, iphone

On the road, I often use an internet connection on my Samsung laptop using my iphone hotspot 5 by ATT.  I made no changes to the computer or the phone, but all of a sudden, the message is "unable to connect to the iphone.  ATT said there must be a problem with the computer, because it has a wi - fi strong signal sent to the PC when I turn on the hotspot connection.  When I'm at home, our wireless network connection works fine on my computer... Any suggestions... I need to connect while mobile!

Hello

Thank you for reaching out to us to Microsoft Community.

This problem seems to be related to an incorrect setting, ask to try the steps of troubleshooting provided in the link below.

iOS: Troubleshooting Personal Hotspot

Hope the helps of information provided. Keep us informed on the status of the issue.

Tags: Windows

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