Unable to connect to the internet using my cable broadband from sky. He said that there is a problem with your internet connection.

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• Photoshop elements 13 said that there was a problem with the download and recommend exit us and restart

  We bought a new laptop and 13 items today. We spent the day trying to get it set up. We tried to download the 13 items at least 6 times. Whenever it took about 45 minutes to download, but when we open the file and click on set up it says that there was a problem with the download and it recommends that stop, restart and download it again? How we work what goes wrong? We had to remove the files and start every time. I don't have another day to try to get this sort. Should not it is just a matter of downloading and then, should not come with a message to install and we just press Yes and it works.

  You can also download the trial version of the software directly (No Download Manager) through the page linked below and then use your current serial number to activate it.  You should get two files, an executable file and a compressed file.  Run the executable file and it will install the rest.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• Impossible to make a PDF from Word - message says that there is a problem with the snap

  I use Acrobat Professional 12 and Microsoft Office 2016. Using the Acrobat plug-ins menu item, I click on "create a PDF file. the process starts, then I get a message that Word has stopped working and it closes Word. The following message appears saying: Word find problems using the ' acrobat pdfmaker office com component after software plug-in. If this continues to happen, disable this add-in and search for available updates. You now want to turn it off?

  -I'll then check for an update and see if it works. Anyone experience this problem?

  Problem is due to a bug in the update for Office 2016 / Office 365.

  Microsoft fixes this bug and today (4 March 2016) allows to correct accidents.

  -Dov

• I can't erase the history of Bing search. Bing said that there is a problem with Firefox.

  I recently discovered that I was able to clear my Bing.com search history with the exception of five searches all done one day. Give attempts to clear this message "we cannot clear history search now. Please try again later. "I'm able to clear search individually.

  Customer service Bing suggest it was related to Firefox. I uninstalled Firefox and opened the site with another browser. No change.

  Any suggestions on how to deal with this problem.

  Thus, the two browsers that you tried to give the same error that Bing is impossible to erase history now? It does not sound like a problem of Bing in this case.

  Note: I guess it's history on the site Web of Bing and not the Firefox search bar or a Bing bar.

• Error code 797: connection is not available because there is a problem with your network card or modem

  I have a Windows 7 laptop. I use broadband (DSL) to connect to the internet. Lately, I have an error with the code 797. It says connection is not available because there is a problem with your modem or network card. I have a Sony Vaio e series laptop.

  Hi Muffakham,

  Thanks for posting your question in the Microsoft Community forums.

  I see from the description of the problem that you are unable to connect to the Internet and receive "Error Code 797 connection is not available because there is a problem with your network card or modem".

  I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

  To provide the proper resolution, that I would need more information on your side.
  Did you the latest changes on the computer before this problem?

  This problem may occur because of damaged or incompatible, drivers connection settings incorrect network, hardware or software problems and missing updates.

  Method 1:
  I suggest you try the procedure described in the article and see if it helps.

  How can I troubleshoot network card?

  http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Method 2:
  If the problem is not resolved, I suggest you try the procedure described in the article and see if it helps.

  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check out the link for more information.

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Let us know the status of the issue after you perform the troubleshooting steps. If you need information about the problem with the connection to the Internet or get help, I'll be happy to help you. We, at tender Microsoft to excellence.

• Adobe Flash Player (Vista) internet ((spécifiquement ferme ville,, sur facebook)) a box appears and tells me that there is a problem with an add-on that was installed called flash10c.ocx

  original title: Flash Player

  I have installed Adobe Flash Player on my PC (Vista), and every time I want the internet ((spécifiquement ferme ville,, sur facebook)) a box appears and tells me that there is a problem with an add-on that was installed called flash10c.ocx. How can I solve this problem? I tried everything I could think of. I deleted my cookies (and Add-ons), re-installed Adobe Flash Player and nothing works.

  What browser are you using IE or Firefox or others?  Sometimes special versions of Flash are required for browsers, and besides, IE 64-bit does not support modules including Flash, she, that is to say, it takes the 32-bit version, even on a 64-bit machine.

  Take a look at IE / tools / manage add-ons and make sure that 'Shockwave Flash Object' is enabled.

  Check that you downloaded the correct version in the first place.

• How can I process the message saying that there is a problem with certCredProvider.dll?

  Whenever I turn on the computer, I get a window saying that there is a problem with C:\Windows\system32\certCredProvider.dll. What can I do?

  Hi JKittleson,

  1. What is the exact error message?

  2 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

   

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 provided in the above article.

  Method 2: Try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Let us know the results.

• I'm trying to download a game called football superstart, but there is a problem because when I try to open it there is a message that says that there was a problem with the administrator of the House

  OK im trying to download soccer superstar but I can download it but I can't open it because it shows a message that says that there is a problem with the House administrator I will try to find a solution to this problem can you guys please help me thank you.

  Hello

  1. could you give us the exact error message?
  2. based on what site you are trying to download and install the game?
  3 are logged as an administrator of the computer?

  Once the installation file downloaded, I would ask you right-click on it and select run as administrator and then check.

  I hope this helps.

• I've had dramas with my photos because I got my new iphone 4s in saying that there is a problem with the properties and I can't change the format of images

  Hello

  I've had dramas with my photos because I got my new iphone 4s in saying that there is a problem with the properties and I can't change the format of images (ie the rotating EGTC)

  Now, I see the image preview and it disappears to the flower, so I did not see one of my photos

  Some would like TO help on this im so not good with this kind of thing.

  Appreciate it in advance

  Let

  Hello

  • When you change the format of images of?
  • What is Windows Explorer or Itunes?

  Try the TV activation

  Enabled and disable the Option 'show window previews (thumbnails) '.

  a. right click on the taskbar.

  b. Select Properties.

  c. check show window previews (thumbnails) "Option. .

• has had an alert that there is a problem with the installation of IntelliPoint software

  I got an alert that there is a problem with the installation of the IntelliPoint software. To resolve this problem, you must remove IntelliPoint software, and then run Intellipoint Setup again.  If I have remove it where do I go to run the installer?

  Hello

  You can go here: http://www.microsoft.com/hardware/en-us/downloads

  then select the keyboard and mouse or other device you can download the latest version of the Intellipoint software.

  Thank you...

  The thread is placed automatically in Windows.

• Oh no! There is a problem with your recent payment. Update the details of payment for uninterrupted service.

  Hello

  I get this message:

  
  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  But I have no idea what the 'problem' and payment information are correct...

  What should I do? It seems impossible to contact any Adobe
  

  Hi liamg9149512,

  I see that the payment issue is now resolved with your account.

  Please let us know if there is anything else, we can help you.

• I had a power failure and I learned today that there is a problem with the cache and I need to go to Preferences, purge the cache. I did this, but get the same error message every time I open the subsequent times of bridge.

  I had a power failure and I learned today that there is a problem with the cache and I need to go to Preferences, purge the cache. I did this, but get the same error message every time I open the subsequent times of bridge.

  Mac or PC? Version of the OS? What version of CS?

  Have you tried to reset the bridge? CTRL (Windows) / Opt (Mac) + click on the bridge to start icon and select open boxes.

  Otherwise, you could manually delete the cache, but we need to know the answers to questions to say where he is.

• My laptop is windows 7 and with most of DVD it says that there is a problem with the digital copy. I'm also having trouble changing the region

  the exact message is: "windows media player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Try to install a driver available for your video card. When I click close it comes with this another message saying that my DVD system is set to the region one and I need to change it to region 2. I have change for the region, but he said: "Windows Media Player cannot play the DVD because the disc prohibits playback in your region of the world. You must obtain a disc that is intended for your geographic region. ». I don't know what to do.

  There is a chance that the free VLC Media Player
  would be to read your DVD without changing the region code.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  VLC Media Player
  http://www.filehippo.com/download_vlc/
  (works on XP/Vista/7)

• I think that there is a problem with the cache, Rom or bios

  everything changes every time I start windows, for example I must maximize the window workstation, every time I start the pc in my previous pc once I expanded the window and I closed the windows recognize my choice "maximise window" and the window opens always maximized... also in programs like photoshop the program changes the interface whenever I turned off the pc and open it

  Hi Marc,

  Write us with the following details so that we can better help you.

  ·          What changes do you see in the interface of Photoshop?

  There is no problem with the BIOS ROM or with the cache. I suggest you follow the steps below.

  (a) open a Windows Explorer, optimize it click on the arrow next to the button of the view on the toolbar, and then choose a display setting.

  (b) on the toolbar, click organize, and then click folder and Search options.

  (c) in the folder Options dialog box, click the view tab, click apply to folders, click Yesand then click OK.

  Write to us with the details asked. We will help you to come.

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.