Unable to connect to the Network Time Capsule wireless

I just changed ISP (AT & T to Time Warner) and I use my own modem cable (Arris SB6141). I connected by TC via the WAN and knitting laptop via the connection to the local network, but now only my MacBook Air (El Capitan running) connects to the wifi network of TC. Nothing else connects; AppleTV (w/Siri), iPhone 6s (9.3.1). Is there a compatibility issue that could be the cause of the problem between the modem and the TC? Or is there something I'm supposed to change with the settings? It worked fine when I was using a router 2WIRE AT & T U-Verse.

Looks like the router Mode of the time Capsule airport is set to Off (Bridge Mode)... (which would have been correct for use with a 2Wire product)... but, it must be set to DHCP and NAT to use with a simple modem.

Turn off the modem for at least 20 minutes... more won't hurt

Turning off time Capsule

Make sure the Ethernet cable from the modem connects to the "O" on the Time Capsule WAN port

After the 20 + minute modem switch off period has finished, turn on the modem and let it run for 10 minutes

Then, turn the time Capsule and let it run for 5 minutes

On your MacBook Air...

Open AirPort Utility... (Finder > Applications > utilities > AirPort Utility)

Click on the image of the time Capsule

Click on edit in the window that appears

Click on the network at the top of the next window tab

Make sure that the setting of router Mode = DHCP and NAT

Click Update at the bottom right of the window and give the time Capsule a minute full to restart

Recheck the network and report on your results

Unfortunately, the SB6141 and Apple routers not always who hear well together, so keep an eye on the issues

Tags: Wireless

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