Unable to connect to the network with wireless connection on Windows 7.

Original title: wireless Internet access

I have good network and internet connectivity when I am connected via CAT - 5 to my router/modem.  However, when I access the wireless network, I always have good connectivity and access to internet but can't send or receive emails or access Web sites.  My client browser and internet messaging turns just until it times out.  Any ideas on the cause of this problem?

Hi Michael,

Thanks for posting on the Microsoft Community.

I understand that you are unable to access e-mails or browse the site when you are connected using wireless network. I appreciate your time and patience to try to resolve the problem.

  1. What is the brand and model of the computer?
  2. What internet browser do you use?
  3. What mail client do you use?
  4. You receive an error message?

This can occur due to missing updates, hardware or software problem on the computer.

Initially, run the network troubleshooter from the link below, go to step 3.

If the problem persists, then check out the link below which helps to fix the network connectivity issues. Wireless and wired network problems:

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab4&V2H=win7tab2&V3H=winvistatab1&v4h=winxptab1

Hope this helps to solve the issue if the problem persists get back to us. We will be happy to help you.

Tags: Windows

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