Unable to connect to the scanner

The product name and number:

HP Officejet 6500 E709n wireless

Operating system installed:

iMac OSX 10.7.3 Wireless running is Airport Extreme version 7.6

Problem:

Select "Start Scan"

Message "no Scan Options".

Ran HP Device Manager > information and settings > choose device... no devices listed > list update... nothing appears

Can print and fax.

Help!

Thank you!

You recently upgraded to 10.5 or 10.6?  Have you tried scanning with Capture of Image (in your Applications folder)?

Tags: HP Printers

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