Unable to connect to the scanner
The product name and number:
HP Officejet 6500 E709n wireless
Operating system installed:
iMac OSX 10.7.3 Wireless running is Airport Extreme version 7.6
Problem:
Select "Start Scan"
Message "no Scan Options".
Ran HP Device Manager > information and settings > choose device... no devices listed > list update... nothing appears
Can print and fax.
Help!
Thank you!
You recently upgraded to 10.5 or 10.6? Have you tried scanning with Capture of Image (in your Applications folder)?
Tags: HP Printers
Similar Questions
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Apple OS update Sierra 10.12 and now unable to connect to the printer to scan. Version of the driver for HP printer is HP inkjet 1 pilot 3.3.2 can someone help me?
Welcome to the HP Forums, it's a great place to get help, find answers and advice,
Thanks for posting your request, I'll be more than happy to help youIf I understand correctly the printer to scan does not work after the recent update of the Sierra,
Don't worry, even if the following document does not mention Sierra, the Apple article will guide you through the steps to scan through
- Image capture
- Overview
- Printers and Fax preferences in system preferences
- Scanner / printer queue
The basics of the Mac: using a scanner
I also suggest to use the Apple Scan while you wait for the HP software update. You can use the link below to confirm that your printer is still compatible with your operating system: software of the printer and scanner for macOS Sierra, El Capitan, Yosemite, and the Mavericks.
For links related, please here.
To troubleshoot the macOS Sierra problems: click here
If the information I provided was useful, give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
Good luck. -
original title: NETBios TCPIP of missing in Device Manager
I recently had to run two antivirus programs on an infected computer and am now unable to connect to the internet. When I went to the event viewer, I noticed the following error messages:
Event type: error
Event source: Service Control Manager
Event category: no
Event ID: 7000
Date: 16/01/2012
Time: 12:31:17
User: N/A
Computer: JARRIOUSSTUDIO
Description:
The NetBios over TCP/IP service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices is associated to him.
Event type: error
Event source: Service Control Manager
Event category: no
Event ID: 7001
Date: 16/01/2012
Time: 12:31:17
User: N/A
Computer: JARRIOUSSTUDIO
Description:
The DHCP Client service depends on the NetBios over TCP/IP service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices is associated to him.
Event type: error
Event source: Service Control Manager
Event category: no
Event ID: 7001
Date: 16/01/2012
Time: 13:32:01
User: N/A
Computer: JARRIOUSSTUDIO
Description:
The DHCP Client service depends on the NetBios over TCP/IP service which failed to start because of the following error:
A device attached to the system does not work.
Event type: error
Event source: Service Control Manager
Event category: no
Event ID: 7001
Date: 16/01/2012
Time: 13:32:01
User: N/A
Computer: JARRIOUSSTUDIO
Description:
The helpdesk TCP/IP NetBIOS depends on the NetBios over TCP/IP service which failed to start because of the following error:
A device attached to the system does not work.
When I look in the Drivers folder, I see netbt, but devices & Non Plug and Play Devices, of TCPIP NETBios is not listed in Manager.
Hi Diddy Dell,
Follow these methods.
Method 1: Performs a search using the Microsoft safety scanner.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Method 2: Follow these steps:
Step 1: Start the computer in safe mode with network and check if the problem persists.
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
Step 2: If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 3: Follow the steps in the article.
How to reset the Protocol Internet (TCP/IP)
http://support.Microsoft.com/kb/299357
Windows wireless and wired network connection problems
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Windows XP crashed, now unable to connect to the net cause usb 760 not register
Windows xp installed 2 GB high speed, downloaded 99% vzam, froze, rebooted, frozen, restored before installation, froze, now run anything? What should do? Unable to connect to the net cause usb760 will not register...
Hello
1 have had any changes made on the computer before the show?
2. do you get an error message? If Yes, what is the full and exact error message?
Method 1:
See the article and check if that helps:
To establish an Internet connection
Method 2:
Try to run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
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Hi all
I have a HP TouchSmart tx2-1025dx Notebook PC Vista... I met 2 large pop-up windows that will not close & appear as soon as I turn on my computer gives me a time DIFFICULT to access anything whatsoever...
They read as follows:
NtrigApplet - unable to connect to the driver: failure to open the device
TVAgent.exe - Entry Point not found the procedure point PowerReadACValue entry is not found in the dynamic library POWRPROF.dll
CAN SOMEONE PLEASE HELP?
THANK U :)Hi the apprentice 85,
Remember to make changes to the computer before that happened?
Looks like the problem is hardware or software related, I suggest you follow the below mentioned steps below to refine the question
Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the keyboard and mouse and then start.
If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue. Then get any drivers\software update for the device.
Step 2: Put the computer to boot to determine which program is causing the problem
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
Important: n ' forget not the computer to start normal follow step 7 in the link.
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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Can anyone help?
Now, this is getting very frustrating.
I can connect to the internet and browse most Web sites. My email works fine but I can't connect to websites www.microsoft , Norton is 'unable to connect to the Live Update server, check the internet connection' and my media center can't find my internet connection.
What is going on?
I have a subscription to Norton who can't find any problems. I also downloaded onecare and trojan remover, returning with a clean report.
Please help before I go out what remains of my hair.
What about FrankHello
You can access Microsoft.com, McAffee.com, Symatec.com? Thinking you have a conficker.
Check with this site
http://www.confickerworkinggroup.org/infection_test/cfeyechart.htmlAlert on the Win32/conficker virus
http://support.Microsoft.com/kb/962007Protect yourself from Conficker
http://www.Microsoft.com/security/worms/Conficker.aspxHow to remove the worm Downadup Conficker (Uninstall Instructions)
http://www.bleepingcomputer.com/virus-removal/remove-Downadup-ConfickerHow to manually remove the Conficker worm
http://www.411-spyware.com/Conficker-worm-removal#how-to-removeBDTool to remove
http://www.bdtools.NET/-----------------------------------------------
Run the malicious Microsoft removal tool, scan with Malwarebytes, Prevx to be sure you know all the
malware involved and if necessary use UnHackMe.Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows Update - if necessary, you can download it here.
Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
(Then run MRT as shown above.)Malicious removal tool from Microsoft
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMalwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
http://www.Malwarebytes.org/Here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1also install Prevx to be sure that it is all gone.
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------
Also do to the General corruption of cleaning.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------
Run Malwarebytes when you can.
IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK
IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK
Close IE
IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
"(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
are bad, but some can cause your question. (Toolbars are BHO)
http://securityxploded.com/bhoremover.phpStartup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlDon't forget to do:
Logon as administrator
Start - type in the search box-> COMMAND - find on the list above - CLICK RIGHT - RUN AS ADMIN
Enter each of these one at a time and press ENTER after each
ipconfig/flushdns
nbtstat-r
nbtstat - RR
netsh int Reinitialis
netsh int ip reset
netsh winsock reset
Reset
------------------------------------------------------Here are a few rootkits if it were a question:
SpyDLL Remover - free
http://securityxploded.com/spydllremover.phpAdvanced Windows Service Manager
http://securityxploded.com/winservicemanager.phpRun the Rootkit Revealer - free
http://TechNet.Microsoft.com/en-us/Sysinternals/bb897445.aspxUnHackme - trial
http://www.Greatis.com/UnHackMe/This shows how to use UnHackme and includes a link to version 2.5 – use it as a guideline and current
available as version above is 5.5
http://safecomputing.umn.edu/guides/scan_unhackme.htmlIceSword - free
http://www.AntiRootkit.com/software/IceSword.htm
Instructions and pictorial
http://securityxploded.com/IceSword.php
Tutorial for use of IceSword
http://translate.Google.com/translate?hl=en&SL=zh-CN&u=http://soft.zol.com.CN/2004/0803/145163.shtml&prev=/search%3Fq%3Dicesword%26hl%3Den%26lr%3DRevo Uninstaller - free
http://www.revouninstaller.com/I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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I could not update or install applications for weeks, so I disconnected my Apple ID and rebooted the phone but now I can't reconnect! The error is: unable to connect to the iTunes Store. I should w8 for ios10 and hope that it will be fixed by the new ios? Cause don't want to reset my phone.
You have tried: If you can not connect to the iTunes Store - Apple Support ?
And I tried to do a soft-reset/reboot the phone?
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Hi, I never update my ipad because I never, and I do not have the space for it anyway. Now and then I get the message saying ipad needs space for the update, press ok to allow deletion, or something in that sense. Theres two options cancel or ok. Today I accidentally pressed ok. He deleted my largest app and now I am having problems with the App Store. I can open it and see the recommended page. I think I can upload them as well, but when I use the search bar, it says unable to connect to the App Store. I don't know what to do and how to cancel.
First of all, make sure that you don't have enough free space before trying to re-download the application. Once you know that you have enough space, try these two ways to get to the app.
Click on the tab purchased on the App Store and see if the application appears in a search here or just trying to slide through until you see the app and then download it from there.
If this does not work, do a Google search for the app. It should appear in the search. Tap on the app in the Google search and who should open the description window app on the App Store with the download next to the app icon.
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Unable to connect using the current password
Using the current password which only had 6 characters - have now changed to 8 hope if this helps solve the problem.
Have you noticed too there was an update of Mozilla on my laptop the day before that this problem then this could be the reason?Unable to connect using the current password
It is far from a complete problem description.
Please explain in detail- what you were doing
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Using the current password which only had 6 characters
6 characters is a very weak password. Consider using a password manager to generate longer and more complex passwords and to remember these passwords.
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Unable to connect to the internet update version
I've updated to the latest version 35, but since then, the browser seems unable to connect to the internet. I thought it was my firewall that was blocking the program. I did what was suggested to work around this problem, that is, to remove my firewall and then add it again. But it does not solve the problem. There is nothing wrong with my internet, how am I be able to connect to internet by using IE or Chrome. And I was able to connect to the internet in the previous version of Firefox. Unfortunately, the new updated version is not allow me to. Have no solution?
It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.
Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.
See:
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My ZTE open C unable to connect to the wlan with 63-signs-hex key.
Hello
my C open from ZTE unable to connect to the wlan with WPA2-PSK and a 63 sign hex key. When I create a 2. ESSID with WPA2-PSK a sentence normal, everything's fine.
Oliver
Hi OliverwithZTE,
I understand that you have connection problems to your network WPA2-PSK.
Unfortunately, WPA2-PSK is currently not supported on Firefox OS version 1.3. Only WPA-TKIP and WPA2-AES are supported.
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Unable to connect to the website of 'http', steam and App Store
I use a Macbook Pro 13 inch, mid-2012 with OSX Yosemite 10.10.5. I had a problem with my network which I cannot connect to the 'http' site in Google Chrome or Safari. It shows ' site is not reachable, refused to sign, ERR_CONNECTION_REFUSED '. In addition, I can not connect to Steam and it shows 'code error - 102, unable to connect to the server. "Server may be offline or you cannot be connected to the internet". I can access the App Store, but most of the app doesn't load the image, and it seems weird that I cannot install or update applications from the App Store. It is said "we could complete the purchase. Cannot connect to the server'. Finally, I can connect to the Web site "https" as google.com, facebook.com, youtube.com, and apple.com. I don't know what I was doing before that happens because I'm not all of the firewall settings or IP network since I bought it. I don't even no matter what antivirus installed on my macbook. I do not think that the problem of my wifi because it works fine on my other devices. I try to fix but still have no luck.
Here what I was trying to fix my problem:
1. I try to restart the computer, then reconnect to my wifi - nothing fixed
2. I have try to change the DNS 8.8.8.8 and 8.8.4.4 - still not fixed, worse still, unable to connect all Web sites
3. I try to delete the Library/Preferences/SystemConfiguration folder and restart the computer - nothing has changed
4. I try to start safe mode and it works very well and when I reboot to normal, it still happens
5. I try to remove and re-add the Chrome in the firewall settings to allow incoming connections - nothing fixed
6. I try to delete all the data navigation and cookies in Chrome and Safari - still not fixed
7. I try to plug in the ethernet cable, as a first step, it works very well. Then, when I disconnected and reconnected again for the second time, and then he had the same problems.
What I saw here, I check that iTunes had recently many updates with the same version of iTunes 12.4.1 since June 4, 2016 (1 time), June 5, 2016 (1 time), June 6, 2016 (2 times), June 7, 2016 (7 times), June 8, 2016 (2 times), June 10, 2016 (9 times), June 11, 2016 (1 time) and June 12, 2016 (1 hour). I don't know if this is normal or not because he had to download and installed about 24 times with the same versions! It is possible that iTunes is the cause of this problem? Any help and suggestions that can solve my problem? Thanks in advance!
Is your date and time is set correctly? 5 minutes from the perfect?
-
New installation of Windows 7 64 bit
New installation of Firefox 28Is my sync configuration, enter the user, pass & recovery key.
It hangs on the audit for more than five minutes.Then displays error: unable to connect to the server
See the screenshots: http://i.gyazo.com/0d19d680eae937fa27ace5df59caaa5d.pngThis happened during the last 12 hours.
The State of the system (https://services.mozilla.com/status) Says:
"The Firefox Sync service is running normally.
There is no known issues at this time. 'I tried to disable the firewall and I use MS Security Essentials.
Please advise?
Thank you.This issue is resolved itself today.
-
Hello
I can not connect to servers SnapChat
IOS 4.2.1
iPhone 3G
Error message:
Unable to connect to the server. Please try again later
Thank you for your time and understanding.
Hello!
It seems that you can not use your SnapChat the way app which you should be. I would use the troubleshooting steps in the following article for third-party applications. You may well reach out to the developer if the problem is not solved by the article though:
If an application you have installed unexpectedly closes, unresponsive, or does not open
Thank you for using communities of Apple Support.
-
Unable to connect to the software update server (127.0.0.1)
I'm under El Capitan 10.14.4
I'm unable to view or download from the App store apple updates. Everything else in the app store works fine except the updates and the updates, I get 3rd party updates, but nothing from apple. If I click on updates at the top of the app store icon I get the following error
Troubleshooting steps I went through far
- I restarted my mac a few times
- I did some research on Google and messages more speak of iworm, fortunately I could find no trace of an infection by the worm, I scanned my machine using Sphos and ClamXav and haven't found anything relating to iWorm. I am also unable to find all the files, he leaves behind him, so I think I'm safe in this regard.
- I checked the hosts file and there are no entries that should not be there, hosts file is copied below.
# Database host
#
localhost # is used to configure the loopback interface
# When the system boots. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
: 1 localhost
- The /var/log/install.log which appear relevant lines are;
May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: Scan for pid 435 client (/ System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: out of time scan = 0.2
May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: error in scan: error Domain = NSURLErrorDomain Code =-1004 'unable to connect to the software update server (127.0.0.1)." UserInfo = {NSErrorFailingURLKey =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, SUCatalogFetchOverrideURLString =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, NSLocalizedRecoverySuggestion = check that your network connection is working normally.} {If there is no problems with your connection, contact your network administrator for assistance., NSLocalizedDescription = can connect to the software update server (127.0.0.1)., SUErrorRelatedCode = SUErrorCodeScanCatalogNotFound, SUErrorUpdateServerName = 127.0.0.1, NSErrorFailingURLStringKey =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, _kCFStreamErrorDomainKey = 1, _kCFStreamErrorCodeKey = 61}
May 26 09:44:02 macbook-pro softwareupdated [435]: Scan received the error unable to connect to the software update server (127.0.0.1).
May 26 09:44:02 macbook-pro softwareupdated [435]: updates marked ramps
- I can ping swscan.apple.com and she is resolved to 17.164.1.22 which is the same IP that also resolves the mac next to me (which gets the update)
- I cannot telnet on port 443 to swscan.apple.com and it connects.
- I have a mac in yosemite next to me who can see the updates so I suspect that doesn't pose any problems with the service itself rather something on why machine.
- I started in safe mode, and while in safe mode, I get the same error.
I am at a complete loss what to do next short of wiping and restore from a time machine backup, can anyone help please
You can try to disable the Sophos websheild and ClamXav if she has one. Even better would be to uninstall both and test.
FWIW, it is never a good idea to have 2 av programs installed.
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