'Unable to connect to the server' msg on Palm Pre to the IMAP e-mail server

I am trying to connect to a server of Courier IMAP on my Palm Pre. It happens to be a Lotus Domino 7 server, but I don't think that is relevant, unless someone can suggest a better Protocol IMAP (don't want to use POP, because I want access to records). I was able to use it very well on my Palm 750 (Win Mobile) and now for the test, on Outlook Express as a Windows client, so I know that the IMAP server does not work correctly.

On the Meadow, when I press the "Sign In" button at the bottom of the page of manual configuration of account, I always get the message:

Error

Unable to connect to the server

I am able to sync the Pre with EAS system based on Zimbra to my business and my personal Google gmail account without any problem.

On the Meadow, in the manual configuration of the account, I entered

E-mail type: IMAP

nom_ordinateur.nom_domaine.com

user name [no @domain.com]

password

Port: 143

Encryption: no

[And yet once again, I know that the values that I have entered are correct, because I just enter values in Outlook Express and it worked fine.]

He actually let me same hit "Sign in" until I set up outgoing mail server also (which seems weird and as a minor bug - it should let me retrieve messages, even if I don't have an available SMTP server to send responses). So, I also implemented the mail out with authentication server. I don't know I have a valid for sending SMTP system, but let's assume that is not related to the error, as I just want to do my incoming mail and be able to deposit in the IMAP folders respective, at least for now. I'll worry send later.

Initially, I left the empty root folder option. I also tried to put a "/" (single, slash, ignore the quotation marks) in there. No effect.

(Question on semi - the Pre does support multiple connections EE without getting confused? In general (on Win Mobile anyway), you can only have 1 per device. If it was an option on the Meadow, perhaps I could empty Domino in favour of another Exchange Server, but this would be a term much more time here, I hope with my IMAP question).

Thanks for any help,

Colin

It seems that you need a smtp server configuration that is valid for the step of the link set.  In the test here, if the SMTP connection is refused/incorrect login it will not create the account (verified by looking at the packet stream, newspapers of IMAP connection fine, SMTP connection refused, account refused on the Meadow).

So now, it seems that you need a valid SMTP server in order to create an account.

Tags: HP Tablets

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