Unable to connect to the wireless network, Windows error cannot communicate with the device or the reaource (primary DNS server)

Original title: internet connection problem

Hey,.

I use a wireless connection at home, it works very well in my android and apple gadget, but it does not work for my laptop. It is said:

1. Windows cannot communicate with the device or the reaource (primary DNS server)

2. the connection between the Internet and your access point, router or cable modem is broken

3 problem with access point or wireless adapter

I think it's an effects of virus or something?  Because yesterday it works really well. How can I fix? Thank you very much

Hello Hildegard Lydia,

You may experience this problem for a number of reasons. Some common problems that can cause these problems are: drivers damaged or incompatible, updates missing, network connection settings, hardware problems or software or TCP/IP can sometimes be damaged or corrupted.

What is the brand and model of your computer?

Please follow the steps mentioned below:

Method 1: a component of the Internet connection on your computer is a package of instructions called TCP/IP. TCP/IP can sometimes become damaged or altered. If you can't connect to the Internet and you have tried all other methods to solve the problem, TCP/IP can be causing it.
I suggest you try to reset the TCP/IP stack.
http://support.Microsoft.com/kb/299357

Method 2:

I suggest that you refer to the following link:

Why can't I find a wireless network?

http://Windows.Microsoft.com/en-CA/Windows/cant-find-wireless-network#1TC=Windows-7

Method 3:

See the steps in the following link and check:

Wireless and wired network problems

http://Windows.Microsoft.com/en-CA/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Please an update on the status of the issue to help you further.

Tags: Windows

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