Unable to connect to XBOX Live account

* Original title: cannot open a session

I cannot connect my ive forgotten my password for xbox live and my questionaire was rejected I have so I can not on my xbox live

could disable you my password please the as this is my last resort. I'll have to use a temporary account for the moment

Hello

1 are you getting any error code or error message? If Yes, what is the exact error message?

2 has there been recent changes made on the computer before the show?

I suggest you to go through the links below and we update with the results.

Xbox LIVE connection issues

http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in

Manage your Microsoft account

http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/manage-Microsoft-account

Control access to your Xbox LIVE account

http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/Xbox-Live-pass-codes

If the problem persists, please contact Xbox support for help.

http://support.Xbox.com/en-us/contact-us

http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

Let us know if it helps!

Tags: Windows

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