Unable to delete the data from the Safari Web site...
Hello.
I need help with my Safari browser on my Mac.
Im trying to remove all Web site data with the following procedure:
Safari-> Preferences-> privacy-> Remove All Data Web site...
His does not work. Before clicking on the button I have 108 Web sites stored cookies or other data, I click the button, and nothing happens... I'm still 108 cookies.
I also did the following:
. - activate the Menu developer and Cache empty and tried again... nothing
. - used CleanMyMac v3 and it says I don't have cookies.
. - order iCloud Sync of Safari on the computer and try again... same problem
. - removed manually com.apple. Safari. Secure
Any help will be great. Please let me know if you need any additional info.
Thank you.
Hello DZanvettor,
Thank you for using communities of Apple Support.
If I understand your message that nothing happens when you try to remove the Safari Web site data. I know how it is important for you to be able to remove the Safari Web site data. I recommend that you restart your Mac into safe mode and see if you can remove the data from the Web site in secure mode.
Here are the steps to restart your Mac in safe mode:
Safe mode (sometimes called secure boot) is a way to start up your Mac so that it performs certain checks and prevents certain software from loading automatically or opening.
From your Mac in safe mode does the following:
* Check your startup disk and attempts to fix problems if necessary directory
* Loads only required kernel extensions
* Prevents the elements start and the login items open automatically
* Disables installed user fonts
* Delete font caches, hiding the kernel and other files of the system cache
* Together, these changes can help resolve or isolate issues related to your startup disk.Follow these steps to start in safe mode.
1. start or restart your Mac.
2. as soon as you hear the startup tone, hold down the SHIFT key.
3. release the SHIFT key when you see the Apple logo appears on the screen.
After you delete data from the Web site in safe mode restart your Mac and allow it to start up as usual. Then test the issue again.
Best regards.
Tags: Mac OS & System Software
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