Unable to download purchased games for Windows Marketplace Client game

I have therefore built a new PC and decided to start to buy and games to test the machine on some PCs. The first one I decided to buy was GTA IV games for windows marketplace. I did, and it appears in my thin, recent purchase history. I click on the link 'Download' and I need to install games for Windows Marketplace client.

I installed without problems and signed in--however whenever I login and click on "Downloads" tab, I'm presented with a red error as follows:

There was an error recover your purchase history. Please disconnect and try again later.

I signed and back in several times now, and the purchase was made about 2-3 hours ago.

This problem can be corrected? If not, will I get my £20 for the purchase of the game I can't download or obtain the product key from?

Hello

I suggest you follow the steps mentioned below:

Method 1:

Follow the steps described in the following link and check if the problem persists:

http://support.Microsoft.com/kb/938705

Method 2:

If the previous step fails, follow the steps in the link:

http://support.Microsoft.com/kb/937066

If the problem persists I suggest you to communicate with the Windows Marketplace Client to help you have a problem with signing into the account. Please visit the link below to find a community that will support what ask you:

http://support.Xbox.com/en-us/contact-us?XR=footnav#5:5

Tags: Windows

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