Unable to get Internet using modem internal dial on Equium A200-15i

Using my new laptop EQuium A200-15i while a Wi-Fi by Netgear has been created, I could not get the internal modem to dial up to my ISP on PAYG (to serve as a backup in case of need).
Device Manager indicates the modem is not working properly and the driver is up-to-date. The number of dial ISP (Virgin) is also correct - I can connect to the internet using the same number of ISP of my desktop computer.
I think I put in place the ISP connection correctly - I get a ringtone of the laptop but every time can not pass and a screen of failure rises. Y at - it still configuration of Toshiba laptop that is needed?
The modem would be defective? Is there a technical contact E-mail for Toshiba
Any ideas?

Hello

In the first post you talked you a failure screen which appears after the failure of the modem connection. Could you please post the error message?

In addition, it would be desirable to set up the Modem region selection utility that should be in programs-> Toshiba-> Networking folder.
Delete the old profile and create a new one.

Good luck

Tags: Toshiba

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