Unable to get the TV Guide on the media library

Qosmio F20-136 running Tv on media library, installation guide ads, post code, internet connection.

I am connected to the internet and I can see the data in the toolbar to broadband, but after round one minute Library responds with Guide ads could not be found, a unknown connection failure has occurred

Connectivity doctor software said software on the laptop connected without problems.

I tried several times but failed to get the uploaded lists. I m connected to an outdoor antenna on analog TV.

Can someone help me please

Thank you

It would seem that MCE automatically "turns off" the guide function if it is impossible to get data for it in the first search on the Internet, and therefore the option 'Add list to the channels' is not available.

A little known solution for this is to temporarily disable your Internet connection (or just unplug the PC), then tell him you want to use "manual download" for the guide, enter a zip code, let him try and search the Internet guide, eventually you will notify that it has not and will ask you "do you want to retry? Say 'No' to that.

You will find that the guide is now "on" despite the failure and the option 'List add to the channels' magically becomes available. He will stay on because now EPGRunner, etc. has been able to provide the data successfully to MCE guide function (you still need to exit and restart the MCE interface to see the EPG data).

You can also reconnect your Internet connection again, btw. :)

Tags: Toshiba

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