Unable to get the windows updates. Get error code 80072EFE. Help!

Unable to get the windows updates. Get error code 80072EFE.  Help!

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Gary,

ERROR_INTERNET_CONNECTION_ABORTED 80072EFE

You may experience temporary errors related to connection when you use windows update or microsoft update to install updates http://support.microsoft.com/kb/836941

by running the Fixit on this page, you can reset to windows update components.  but, if there is malware present, she will continue to reset the connection to the update servers: how toreset windows update components

suggest you download and save the Fixit.  then conf is the boot vlean system before you run it:http://support.microsoft.com/kb/971058

How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7http://support.microsoft.com/kb/929135

Once the Fixit has been downloaded and the system is started in the pure State, check that the native vista firewall is now on if a 3rd party firewall has been used previously.  now run the Fixit and choose the default mode.  restart once it's done and see if the system can be connected to the update servers. If he can't, then rerun the Fixit and choose aggressive mode.  turn it back on when he finished the race and updates.

Tags: Windows

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    Hello

    1 did you do any hardware changes or software on your computer before this issue?

    2. Since when you are facing this problem?

    I suggest to try the steps mentioned in the link below and check if it can help

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    http://support.Microsoft.com/kb/929135

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    http://support.Microsoft.com/kb/836941

    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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    Afzal Taher-Microsoft Support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Symantec Endpoint Protection version 11.0.7101.1056.

    Any help much appreciated.

    Hello

    Perform the steps mentioned below and check if that helps:

    Method 1

    Check if the Windows Update Service is selected as a starting point.

    To do this, follow these steps:

    1. on Start, run and type services.msc in the Open box, and then click OK.

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    REGSVR32 WUAUENG1. DLL
    REGSVR32 ATL. DLL
    REGSVR32 WUCLTUI. DLL
    REGSVR32 STINKS. DLL
    REGSVR32 WUPS2. DLL
    REGSVR32 WUWEB. DLL

    Method 3:

    Delete the corrupted Windows Update files. To do this, follow these steps:

    a. at the command prompt, type the following command and press enter

    net stop WuAuServ

    b. at the command prompt,

    type cd %windir% , and then press enter

    c. in the opened folder, type the following command and press ENTER to rename the Software Distribution folder

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    d. restart the Windows Update Service by typing the following at the command prompt

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    e. restart the computer and check if you have a similar question.


    For reference:

    You can access the event viewer on your computer and check the newspaper of windows for messages/error codes important related to the question and after return from errors in the event viewer.

    See the link below for more details:

    What are the information contained in the logs of the event (Event Viewer)?

    http://support.Microsoft.com/kb/308427

    Let us know if it helps.

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