Unable to import photos: they are not even displayed in the import menu. When I click on the import button, LR6.3 not responding

From fews days, I have a lot af problems in importing the photos. with LR6.3

they are not even displayed in the import menu. When I click on the import button, LR6.3 unresponsive. And I have to force to leave LR!

A few ideas on how to solve this problem?

Thank you

Hi Brigittet,

I suggest you to please upgrade to the latest version 6.5 of Lightroom: keeping up-to-date for Lightroom

Also try:

  • Go to Lightroom > Preferences.
  • Also please go to preferences > Performance tab and uncheck the box "use graphics processor.
  • Restart Lightroom and see if it works.

Concerning

Tanuj

Tags: Photoshop Lightroom

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