Unable to install audio driver because the Microsoft bus driver should be installed

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  Sannia Hello,

  Thanks for posting your question on the Microsoft community.

  We need more information about the issue so that we can help you better.

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  Hello

  I'm sorry to know that you can not connect to the computer. Let me try and help you with this problem.

  (1) you have an active network connected to the PC?

  (2) did you do with the last changes made to your computer before this problem started?

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  problem solved need

  Is this the site you're going to,.

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  Another thought is you might already have the program, and it could be corrupted somehow.

  First click the Start button and then click on the list, all programs

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  Can someone help me please?
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  Hello

  I searched and studied in internet for the possible sound chips and it seems that Satellite C855-1GN supports the audio chip Realtek ALC269Q-VB6-GR.
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  Realtek HD audio driver should be compatible.

  By the way: two Win XP KB835221, KB888111 and patches must be installed before installing the audio driver.
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  http://support.Microsoft.com/kb/835221
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  Hi Mwolda333,

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  Hello

  Problems with sound on this laptop.
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  Thanks and greetings

  Hello

  Usually, you have to install everything first all updates Microsoft or service pack (SP1 + SP2) and after this procedure, you must install the drivers.

  The driver name says it all! Sound-xpmce-311051driver must be used on the OS Win XP MCE and the sound-xp-321052 driver should be used under Win XP Home/Pro OS.

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