Unable to install drivers nVidia on E6410?
I have a dell latitude e6410, and when I try to install the video driver nvidia, it says that I don't have a compatible system.
This is the driver I tried to install it: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=C87VT&osCode=W764&fileId=3275499594&languageCode=en&categoryId=VI
This is my log file:
[16/07/16 21:17:19] Update the Package execution started
[16/07/16 21:17:19] Original command line: ' "C:\Users\Adnan\Downloads\Video_Driver_C87VT_WN_9.18.13.1193_A10."» EXE ".
[16/07/16 21:17:19] DUP Framework EXE Version: 3.0.93.1
[16/07/16 21:17:19] DUP release: C87VTX00-00
[16/07/16 21:17:19] Setting initialization...
[16/07/16 21:17:19] logo.png
[16/07/16 21:17:23] The user command: participated in
[16/07/16 21:17:23] Value capacities DUKE: 8388607 (0x7FFFFF)
[16/07/16 21:17:23] DUP of the vendor software version: 9.18.13.1193
[16/07/16 21:17:23] Local model/system Compatible with this package? Yes
[16/07/16 21:17:23] Local system OS version: 6.1.1.0
[16/07/16 21:17:23] OS Compatible with this package? Unknown
[16/07/16 21:17:23] Language of the local system OS: unknown
[16/07/16 21:17:23] Language is Compatible with this package? Unknown
[16/07/16 21:17:28] Identified behavior: participated in
[16/07/16 21:17:28] The payload temporary log file name: C:\ProgramData\dell\drivers\Video_Driver_C87VT_WN_9.18.13.1193_A10\DUPF759.tmp
[16/07/16 21:17:28] "Translated from command line: NVMUP.exe/v" / LOGFILE=\"C:\ProgramData\dell\drivers\Video_Driver_C87VT_WN_9.18.13.1193_A10\DUPF759.tmp\"
[16/07/16 21:17:28] Path: C:\ProgramData\dell\drivers\Video_Driver_C87VT_WN_9.18.13.1193_A10
[16/07/16 21:17:28] Identified behavior: participated in
[16/07/16 21:17:41] Add the software provider Log: C:\ProgramData\dell\drivers\Video_Driver_C87VT_WN_9.18.13.1193_A10\DUPF759.tmp
[16/07/16 21:17:41]
-Beginning of the software vendor log-
[16/07/16 21:17:41]
-End of the software vendor log-
[16/07/16 21:17:41] Return code from Software Vendor: 1633
[16/07/16 21:17:42] logo.png
[16/07/16 21:17:42] Exit Code Name: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[16/07/16 21:17:42] Exit code: 5 (0x5)
[16/07/16 21:17:42] Result: FAILURE
[16/07/16 21:17:46] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_C87VT_WN_9.18.13.1193_A10.txt
Any help? Thanks in advance.
Check your device manager - the number of entries you see under graphics cards? If one alone, you have only Intel video.
The vast majority of these systems are Intel only - only if you ordered it with hybrid video system will you have the nVidia GPU.
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