Unable to install Internet dongle, error: failed to install the software & unable to connect.

Original title: failure of the internet

not able to connect to internet with zte mf 190 dongle Mr. the problem began when for some reason any I uninstalled the software of the electronic key. Now when I re - insert the dongle it doesn't show signs of usb. In addition, I deleted the software so I can not connect to internet unless the usb dongle is displayed. He said: software installation failed & unable to connect. Maybe there is a problem with the windows drivers. Need help.

Hello

I can understand the inconvenience caused to you and I appreciate your efforts to resolve the issue.

This issue may be caused if one of the many reasons as USB driver are corrupt or unstable PC requires an update for problems that could conflict with an external USB hard disk, Windows may be missing other problems hardware or software updates.

I would like to know;

  1. What is the brand and model of your computer?

  2. Have you checked with other USB ports?

  3. The problem occurs with other USB devices?

I would follow the methods below and check if that helps.

Method 1: Run the Fixit

Tips for solving common driver problems

If the problem persists, follow method 2.

Method 2: Uninstall and reinstall all USB controllers.

To remove and reinstall all USB controllers, follow these steps:

  1. Press the Start key on the keyboard.
  2. Go in Panel.
  3. Go to Device Manager.
  4. Expand Bus USB controllers.
  5. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
  6. Restart the computer, it automatically reinstall the USB controllers .
  7. Plug in the removable USB storage device and test to make sure that the problem is solved.

If the problem persists, follow method 3.

Method 3:

Follow the instructions in the given article:

Install a USB device

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

____________________

Thank you best regards &,.

Isha Soni

Tags: Windows

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