Unable to launch iTunes

Download "iTunes has encountered a problem and needs to close.  We are sorry for the inconvenience. "message at the launch of iTunes in Win XP SP3. Microsoft Management Console is missing the file run for local service "Application Management". I've exhausted all the suggestions of Apple online support.

Excuse me, but I'm not going to try very hard to help to repair a system that has been trashed by the use of a registry cleaner (see note below).

That said...

I suggest following the procedure below between the lines of * to uninstall remainders of your old installation of iTunes and do a clean install of iTunes:

***************************************************************************************************

New facilities corrupted iTunes.

Used to have a tool just to do this, called the Windows Installer Microsoft Cleanup utility.  Apparently, however, when this tool has been used (I think with MS Office), removes sometimes more he was supposed to, and that's why Microsoft has removed the tool of its download servers.

The Windows Installer Cleanup utility is always available from http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html , or you can use the free Revo Uninstaller.  Before using or the other of these tools, create a restore point from the system, backup the registry with C:\WINDOWS\ERUNT, or (if you can afford) creates a full disk image or a clone - just in case.

Here are the usual directions to perform a "clean installation" of iTunes, based on Support of Apple HT1926 article.

Go to control panel > Add/Remove programs
Remove these applications:
1 Apple Software Update
2. Apple Mobile Device Support
3 Hello
4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
5 iTunes
6 QuickTime

Open my computer > C: > Program Files
Delete these files (if present)
1 iPod
2 iTunes
3 QuickTime

Empty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OK

Once this file is empty, restart the computer

[See note above regarding cleanup utility]
Download & install the Windows Installer Cleanup utility:
http://support.Microsoft.com/kb/290301/
Launch the utility: start > programs > Windows Installer Clean Up
Select one of the applications mentioned above and click on remove

Restart the computer
Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

***************************************************************************************************

The question of the function of management applications may be relevant to your problem, because this service provides software installation services.  However, management of service applications is not included in Windows XP Home Edition (you don't mention what version of XP you have), IMO so chances are that this has nothing to do with your problem are low.

You could take a peek in the "system" log in the event viewer (start > run > eventvwr > OK) for any errors of "Service Control Manager" and if yes, double click it and see if they mention the applications management service.  If there's nothing there, click the "Copy" icon (right underneath the up/down arrows) and paste the information into an answer here.

The "status" of the service is not as important as the "Startup type".  The latter is supposed to be set to 'Manual', which means that the service will be launched whenever something that needs the services requested.

The reason why your search has not is that you were looking for the wrong thing. There is no file named "svchost.exe - k netsvcs" - he has just svchost.exe.

Svchost.exe is a Windows XP application core.  It is used for processes of 'host' run from dynamic link (DLL files) libraries rather than the exe or other executables directly.  The rest of this line (i.e. - k netsvcs) indicates a particular instance of svchost.exe which group (defined in the registry) services will be hosted by this instance of svchost.  For more details, see http://support.microsoft.com/kb/314056/

NOTES (from MS - MVP PA porter) registry cleaners:

If you ever think that your registry database must be cleaned, repaired, amplified, to the point, cured, twisted, fixed or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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