Unable to load the user profile on my laptop Satellite C

Cannot connect. He repeats to me ' the user profile service has no log on. " User profile cannot be loaded. »

In my opinion problem described is unwanted Microsoft and has nothing to do with the laptop to the manufacturer, so I think that the responses should be offered by Microsoft.
An interesting page, you can find here.

Check it out.

Tags: Toshiba

Similar Questions

  • What should I do when the display shows "at the service of the user could not connect. Unable to load the user profile... ?

    I connect to my profile and I am not able to log in. The display shows "at the service of the user could not connect. User profile cannot be loaded... » » ?

    Hello

    These methods should help for Windows 7 or Vista.

    References to Vista also apply to Windows 7.

    You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
    Mode has no default password (unless someone has changed the password so it should be available).

    Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
    has been known to cause this problem.

    Error message when you log on a Windows Vista-based or Windows 7 using computer a
    Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
    http://support.Microsoft.com/kb/947215

    How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    How to fix error "your user profile was not loaded correctly! You have been connected with a
    temporary profile. "in Vista
    http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

    BE VERY CAREFUL IF YOU USE THIS ONE:

    DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

    -------------------------------------------------------------------------------------------------------------------------------------

    For Windows 7:

    How to enable or disable the built-in Windows 7 Administrator account
    http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

    Use the Admin account hidden to lower your user account APPLY / OK then wear again to
    ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
    above message.

    You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
    password (or two with the same password) use a test or difficulty to another.

    You can run the command Admin account hidden from the prompt here if
    necessary.

    How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    What are the system recovery options in Windows 7?
    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    -------------------------------------------------------------------------------------------------------------------------------------

    For Vista:

    How to enable or disable the real built-in Administrator account in Vista
    http://www.Vistax64.com/tutorials/67567-administrator-account.html

    Use the Admin account hidden to lower your user account APPLY / OK then wear again to
    ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
    above message.

    You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
    password (or two with the same password) use a test or difficulty to another.

    You can run the command Admin account hidden from the prompt here if
    necessary.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    What are the system recovery options in Windows Vista?
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

    How to create a Vista - free methods recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    -------------------------------------------------------------------------------------------------------------------------------------

    If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
    always leave to an Admin who is not used except for testing and difficulty account).

    Difficulty of a corrupted user profile
    http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • the user profile service has no log on, unable to load the user profile

    my laptop me disconnected during use and I tried to log back on, but I get this message "user profile service does not have the log on, unable to load the user profile. But it allows me as a guest, but can't let me as an administrator. I'm 100% sure that my password is correct.  How can I fix it.

    Francefreedom

    Hi, THIS IS a TWEAK of REGISTRY AND IS AHEAD if YOUR NOT COMFORTABLE, please do NOT ATTEMPT...

    Boot into safe mode (tap F8 at startup) once your safe mode desktop computer has loaded click on the start button, type regedit hit search bar enter.  Double left click HKEY_LOCAL_MACHINE next double left click scroll down to MICROSOFT SOFTWARE double left click MICROSOFT scroll down to WINDOWS NT double left click WINDOWS NT, scroll the LIST of PROFILES double click PROFILE, LIST within profile, you will see two files of script long as S-1-5-21-32778... will be a script. BAK at the end of the script. Make a right click the file that does not. BAK at the end and click Rename. Then, at the end of script .BA type highlight the. BAK file, and right click on it and click Rename. Delete the. Then, the part of the file BAK, highlight the click again right the file .BA and rename and add K to the .BA while she reads. BAK.   The long without script. BAK in the end will have to be highlighted again on the right pane, you'll see REF COUNTY double-click REF COUNT and you will see a number in a box to make sure that the number is 0 (ZERO) if not change it to ZERO 0, click OK. Then and then double click on STATE and change again once the number 0 (ZERO)... Reboot and close regedit your machine and you will now be able to boot and load the administrator account once more.   Hope this helps

    You can also follow a tutorial step by step at this link

    https://www.YouTube.com/watch?v=vEyxD6ZG-JI

    Checkurtech

  • Error during indexing account administrator-"the user profile Service has no logon. Unable to load the user profile.

    Original title: I can't connect to my admin account
    Windows 7 - whenever I try to login on my admin acc it appears ("service user profile Service does not have the logon - user profile cannot be loaded") and do not know what that could have been and how to solve this problem, I have not tried anything yet if someone can please help me. I also connect to a standard ACC and cannot do anything because when he asks me my admin pass I put it in and nothing happens.

    Hello

    This error can occur if the group policy setting "do not connect to users with temporary profiles" is configured.

    Run the diagnostic tool for Fixit for the article mentioned below and if it solves the problem.

    Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon.
    Unable to load the user profile.

    http://support.Microsoft.com/kb/947215

    Let me know if you need more assistance.

    Kind regards
    Afzal Taher-Microsoft Support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Unable to load the user profile?

    I tried command prompt, changes in safe mode, go to the control panel and changed the .bak thing, but it did not always help! It is on my ADMIN account, and all about it is blocked. I can't download or update anything because the password does not work - I can't even sync the songs on my phone because of that! So everything around having to use approval of the Admin does not work. The changes that I have on safe mode did not hit anything! What should I do?

    Hello

    These methods should help for Windows 7 or Vista.

    References to Vista also apply to Windows 7.

    You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. THE ADMIN
    Safe Mode account has no default password (so unless someone changed
    the password should be available).

    Some programs such as the Google Updater (if you've added the Google toolbar,
    Chrome or Google Earth) has been known to cause this problem.

    Error message when you log on to a Windows Vista-based or Windows 7
    computer by using a temporary profile: "the user profile Service has no logon.
    Unable to load the user profile.
    http://support.Microsoft.com/kb/947215

    Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
    http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    How to fix error "the user profile Service has no logon. Could not load user profile. "in
    Vista & Windows 7.
    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    How to fix error "your user profile was not loaded correctly! You have been connected with a
    temporary profile. "in Vista & Windows 7.
    http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

    BE VERY CAREFUL IF YOU USE THIS ONE:

    DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

    ----------------------------------------------------------------------------------------------------------

    For Windows 7:

    How to enable or disable the built-in Windows 7 Administrator account
    http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

    Use the hidden administrator account to lower your user account APPLY / OK then
    Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
    If necessary after following the above message.

    You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
    your password even (or two with the same password) use a test or difficulty to another.

    You can run the command Admin account hidden from the command prompt
    from there if necessary.

    How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    What are the system recovery options in Windows 7?
    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

    How to create a Windows 7 - free methods system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    ----------------------------------------------------------------------------------------------------------

    For Vista:

    How to enable or disable the real built-in Administrator account in Vista
    http://www.Vistax64.com/tutorials/67567-administrator-account.html

    Use the hidden administrator account to lower your user account APPLY / OK then
    Raise it to ADMIN. This allows clear of corruption. Do the same for other accounts
    If necessary after following the above message.

    You can use the hidden - administrator account to make another account as an ADMINISTRATOR with
    your password even (or two with the same password) use a test or difficulty to another.

    You can run the command Admin account hidden from the command prompt
    from there if necessary.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    What are the system recovery options in Windows Vista?
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

    How to create a Vista - free methods recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ---------------------------------------------------------------------------------------------------------

    If you can't access your old account you can still use an Admin to migrate to one
    new (remember to always leave an account Admin who is not used except)
    to test and difficulty).

    Difficulty of a corrupted user profile
    http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Forgotten Admin password, receive the error message "the user profile service has no logon. Unable to load the user profile.

    Can re above, anyone help? Thank you

    * original title - I'm having problems with "the user profile service has no logon. Unable to load the user profile"in order to resolve this that I have to sign as an administrator, but I forgot my password. What can I do? *

    Only suggestion I can offer...
    Go to safe mode... http://www.Vistax64.com/tutorials/123496-safe-mode.html
    See if there is another account admin, you've not seen before.
    If so, this is the built-in Administrator account. By default, there is no password.
    Logon to the account built-in Administrator and do the following:
    1 do a system restore
     http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    2 use this tutorial from Microsoft support :
    http://support.Microsoft.com/kb/947215
    There are several methods, go through one by one.
    Method 3 has a "fix it for me" application

    If you don't see the built-in Administrator account... Sorry
    We are not allowed to help users to bypass the password protection, regardless of what are "reasons".
    Here's the Microsoft Policy about this:
    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

  • Get the Error Message: "user profile service service has no logon. Unable to load the user profile"after you remove the Windows Vista administrator account

    Original title: deleted Vista ultima. admin identity and admin authorization password for standard users will not work.

    I inadvertently deleted the admin. identity, I think in Vista Ultima. The photo shows still on the identities, but when I try to open the identity I get the following message, "user profile service service has no logon. User profile cannot be loaded. The admin. password does not work in any of the other identities now, so I can't do updates to most of my programs, such as windows. I can't open the control panel to add and change of identity.

    Hi JBRA47,

    You can consult the following Microsoft KB article and check if it helps to solve the problem:

    Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.

    http://support.Microsoft.com/kb/947215

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error "the user profile Service has no logon. Unable to load the user profile.

    Original title: admin user account

    the user profile service service is a not the logon user profile cannot be loaded, this is the error I received - it's my account Admin what should I do to correct this. I have come back before this happened. Help, please

    Hello

    You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
    Mode has no default password (unless someone has changed the password so it should be available).

    Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
    has been known to cause this problem.

    Error message when you log on a Windows Vista-based or Windows 7 using computer a
    Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
    http://support.Microsoft.com/kb/947215

    How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    How to fix error "your user profile was not loaded correctly! You have been connected with a
    temporary profile. "in Vista
    http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

    BE VERY CAREFUL IF YOU USE THIS ONE:

    DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

    How to enable or disable the real built-in Administrator account in Vista
    http://www.Vistax64.com/tutorials/67567-administrator-account.html

    Use the Admin account hidden to lower your user account APPLY / OK then wear again to
    ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
    above message.

    You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
    password (or two with the same password) use a test or difficulty to another.

    You can run the Admin account hidden from the prompt by if necessary.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
    always leave to an Admin who is not used except for testing and difficulty account).

    Difficulty of a corrupted user profile
    http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Password just changed an hour ago. I can not connect. Error: "the user profile Service has no logon. Unable to load the user profile.

    Original title: just changed password an hour ago. I can not connect.

    Password just changed an hour ago. I can not connect. I don't have a password reset disk. When I type the password and press ENTER, the next page says ' THE SERVICE PROFILE has NO logon USER. USER PROFILE CANNOT BE LOADED. »

    Hello
     
     
    This error can occur if the group policy setting "do not connect to users with temporary profiles" is configured.

    Try to connect to your computer from another user account and follow the steps listed in the article below.
    Check out the following link and follow the steps to solve the problem:
    Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
    http://support.Microsoft.com/kb/947215
     
    Note: If you do not have any other user account the computer checks to see if you can boot to the desktop insafe mode , and then perform the steps listed.
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error message "the service user profile Service has no logon. Unable to load the user profile"How can we get in the laptpop to solve the problem? /

    We get the error message "the service user profile Service does not logon, user profile cannot be loaded."  Prevents us from entering the computer laptop-so how to solve this problem?  Help?

    Hi LisaPie,

    Step 1: You can run the fixit available in the article below

    Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
    http://support.Microsoft.com/kb/947215

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows
    http://support.Microsoft.com/kb/322756/

    If you cannot start the computer in normal mode, try the steps in safe mode with networking

    Step 2: Start the computer in safe mode with network. To do this, follow the steps below:

    Access the menu advanced startup options by turning on your computer and pressing the button F8 before Windows starts. Advanced startup options menu select SafeMode with networking

    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • The user profile Service has not logon. Unable to load the user profile?

    Hello

    Everytime I try to log in my account I get this error. IM an administrator but he is also another account Admin I tried to create a new account and copy all the files from my old to my new account, I managed to make a new account, but when I tried to search on Windows Explorer, it didn't appear. I then disconnected and tried to access the account again, but when I did I got the same error?

    I also tried the system restore but still no change.

    Help, please!

    Thank you

    Hi Natstar,

    1. How did you create a new user? What is an account belonged to the group administrator or standard user?

    2. this problem occurs with the current user? You receive an error code?

    For your error message "the user profile Service has no logon. Failed to load the user profile"you can refer to this link:

    http://support.Microsoft.com/kb/947215

    Check with a different user profile if the step above does not work.

    http://windowshelp.microsoft.com/Windows/en-US/Help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx - to screw a profile user corrupted

    Hope this information was useful.

    Let me know if it worked.

    All the best!

    Thank you and best regards,

    R uma - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Failed to load the user profile on my laptop. Help

    I can't connect my laptop as his watch the above message, it is 2 years and a half old and isa an inspiron 1525, helps, I know I need to re boot, but as I am not too good with the system and was looking to find out where to download a disc and make sure that I get the right one can someone help me. in my library now wiyh a ubs if I need.

    Next time please post the error message in its entirety... verbatim.

    What is the real error message?...

    Failed to load the user profile and the user profile service does not log

    If Yes, read on...

    You haveanother admin account , you can connect?
    If so, please do and do a system restore, if no help, run the Microsoft Support tutorial below.

    If you don't have another admin account, go into safe mode.
    Here's how to get safe mode:
    Shut down your computer > turn it back on and immediately and repeatedly tab key F8 until you see a black and white screen. The top/down arrow and select Safe Mode with network.

    In the window of logon in safe mode...
    1 can connect to your account administrator in safe mode?
    If so, do a restore system first, if no help, run theMicrosoft tutorial support listed below.

    2. If you can't log into your own account, you see another admin next to your account in the logon screen?
    If you do, that one is the built-in Administrator account. By default, there is no password. Connect to it and newdo a first system restore, if not help, run the Microsoft tutorial support listed below.

    If you are able to log on in safe mode, do a system restore. Choose a date when you were able to log in NORMAL MODE as your restore point.
    How to restore the system:
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    Tutorial from Microsoft support :
    http://support.Microsoft.com/kb/947215
    There are several methods, go through one by one.
    Method 3 has a "fix it for me" application

    For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • Connection problem: unable to load the user profile.

    Hello dear community HP,.

    We cannot open a session more although we think that we use the correct password.

    The error we receive is as follows:

    "The user profile Service has no logon. User profile cannot be loaded. »

    Product name (model No.): HP G5250BE - 5 CI3/550 M

    HP G5000 series

    We use Windows 7 Home Premium

    Thank you very much for your help.

    Best regards

    Ludgard

    Hello

    You can try the following.

    Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  If windows will load in this mode, on the Start Menu, click principally made programs, click Accessories, click System Tools and run the system restore.  Choose a restore point at least 24 hours prior to the issue of logon and then proceed to the restoration.  When you are finished, Windows will restart as normal in order to check if you can now connect correctly.

    Another option if the above does not help is as follows.

    Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select "Start using last good known Configuration" and press ENTER.

    Kind regards

    DP - K

  • Error: "the service user profile service has no logon. Unable to load the user profile.

    Original title: can't log on...

    When I try to connect my computer at home, I get an error message that reads... "The user profile service service has no logon. User profile cannot be loaded. Can someone tell what is happening and how to fix...

    Hi, Thunderrad25,

    Are you able to get into Safe Mode?  Try a system restore.  Select a date prior to the incident happening.

    These can be useful as well-

    A temporary profile is loaded after you connect to a Windows Vista-based system

    http://support.Microsoft.com/kb/947242

    The user profile Service has not logon.  View user profile cannot be loaded.

    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  • In Vista, get the error logon "user profile Service has no logon. Unable to load the user profile.

    I can't logon and I get the notice.  The user profile Service has not logon. User profile cannot be loaded.
       
    PLEASE... HEEEELP.

    Hello

    1st thing to try is the system in safe mode restore to before the problem

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    If that does not solve it read more

    read the tutorial below

    http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

    When you log on a Windows Vista-based or a Windows 7 computer by using a temporary profile, you receive the following error message:

    The user profile Service has not logon. User profile cannot be loaded.

    http://support.Microsoft.com/kb/947215#letmefixit

    Your user profile was not loaded correctly! You have been logged on with a temporary profile.

    http://support.Microsoft.com/kb/947242

    If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it. You will need to create a new profile and then copy the files from the existing to the new profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

    http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

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