Unable to open windows
I am unable to open windows on my pc. I installed vista professional, but not able to open the windows all of a sudden
Hello
a. you are unable to start your desktop?
b. you get to the login page when you start the computer?
c. did you do changes on the computer recently?
You can try to boot into safe mode and see if you can boot to the desktop.
Follow these steps:
1 restart your computer if it is running.
2. tap on the F8 key after your initially on powers computer.
3. Once you see the menu Advanced Boot Options, you can stop tapping.
4. use the up/down arrow keys to highlight your selection.
5. select Safe Mode and press ENTER.
6. you should see loading drivers.
7. you should then be at the Welcome screen.
8. connect to your computer using an account with administrator privileges.
Start your computer in safe mode:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Please give us more details so that we can help you solve the problem.
You can see this help article:
How to ask a question:
http://support.Microsoft.com/kb/555375/en-us
Kind regards
Amal-Microsoft Support.
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Tags: Windows
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