Unable to print, incompatible cartridge.

Original title: print printer print

My printer worked fine, just stopped all of a sudden, the message in the window of the printer says 'cartridge incompatible (s)' what has never happened, and they are the correct cartridges.

Hi Joanne,

I suggest you try the procedure described in the article and see if it helps.

"Cartridge problem" or "Incompatible cartridge" Message "Cartridge missing or damaged" appears on the computer

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c01442936

If the problem persists, I suggest you contact HP support for help.

http://WWW8.HP.com/us/en/contact-HP/contact.html

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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