Unable to print, incompatible cartridge.

Original title: print printer print

My printer worked fine, just stopped all of a sudden, the message in the window of the printer says 'cartridge incompatible (s)' what has never happened, and they are the correct cartridges.

Hi Joanne,

I suggest you try the procedure described in the article and see if it helps.

"Cartridge problem" or "Incompatible cartridge" Message "Cartridge missing or damaged" appears on the computer


If the problem persists, I suggest you contact HP support for help.


Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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