Unable to print using HP Officejet 4500 but the screen displays "BUSY".

Through 'troubleshooting' and are still unable to print. The Start button flashes as usual, then nothing. BUT the screen displays "BUSY".

OT:OfficeJet 4500

Hello

Thanks for posting your query in Microsoft Community.

I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

1. what operating system is installed on the computer?
2 have. what troubleshooting measures you tried?

You can download the drivers for the printer based on your operating system from the link provided below.

Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448

For more information about troubleshooting steps, see:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.

Tags: Windows

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