Unable to receive calls from Apple Watch, using WIFI AT & T calls, when the iPhone is turned on, turned off or in Airplane Mode.

I work on this issue and wanted to involve the community.

I have tests the functionality Apple Watch and have been unable to solve my problems with WIFI call. I use the AT & T and I am connect to the strip of the 5 GHz on my router Xfinity.

I am able to make/receive calls from my iPad and Mac laptop when iPhone is off / Mode plane; However, this feature does not work on the watch. I can make and receive calls from the watch when the phone is turned on.

Another problem is that I am not able to send and receive messages (blue or green bubble) of the watch - once again when the phone is turned off or in flight Mode

I'll copy in 2 portions of the Web site: http://help.apple.com/watch/

http://help.Apple.com/watch/#/apd0443fb403

If your Apple Watch is in range of a Wi - Fi network that the iPhone is connected to before, you can always do the following (even if the iPhone is off):

  • Send and receive digital messages Touch
  • Send and receive messages using Messages
  • Make and receive phone calls (if you have active calls, Wi - Fi, and you are within range of a Wi - Fi connected to your iPhone before)
  • Check current weather conditions
  • Track your inventory

http://help.Apple.com/watch/#/apd2fe746e86

Make calls via Wi - Fi

If your cellular operator offers Wi - Fi calls, you can use Apple Watch to make and receive calls over Wi - Fi instead of cellular network - even when your pair iPhone isn't with you or is disabled. Apple Watch comes to be in range of a Wi - Fi network that is connected to your iPhone in the past.

To see if your carrier offers Wi - Fi calls, see the article Apple Support phone with Wi-Fi calls, then enable the calls on your iPhone and Apple Watch Wi - Fi.

Note: You can make emergency calls via Wi - Fi, but when possible, use rather iPhone over a cellular connection - your location information will be more specific.

Enable on iPhone Wi - Fi calls. On iPhone, go to settings > phone and turn on Wi - Fi calling and application to other devices.

Enable calls on Apple Watch Wi - Fi. Open the Apple Watch app on iPhone, tap My Watch, tap phone, then turn on Wi - Fi calls. If you do not see the parameter, make sure that you have activated calls on iPhone Wi - Fi.

Answer please if you are able to perform any of these functions! And any troubleshooting you can think!

AspiringAppleGuru wrote:

I have... to connect to the 5 GHz on my... router bandwidth.

Hello

These features are not available because Apple Watch cannot connect to a network of GHz Wi - Fi 5.

If your watch is not connected to your iPhone via Bluetooth, but lying in a 2.4 GHz Wi - Fi network your iPhone plugged in before, the watch can connect to this network and you can continue to use certain features, including Wi - Fi calls (when it is supported by your operator, you already have in place).

More information:

On Bluetooth and Wi - Fi on Apple Watch - Apple Support

Use Apple Watch without her sister iPhone - Apple Support

Tags: Apple Watch

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