Unable to start error: 0xc00000e9

There was no change to the laptop, this error message, it is impossible for me to recover and treat my work in class, not to mention the laptop does not start. help help!

original title: windows does not start, the error message saying hardware or software changed caused fo the Computer unable to start smoking... status: 0xc00000e9. help that I'm a student trying to finish my homework before class on Tuesday. HELP__

Hi helpthislady,

Sometimes, this error indicates that the hard drive may be failing.  Perform the following steps to check the integrity of your hard drive. If you are unable to access the Advanced Boot Option menu by using the F8 key, you will need to get a CD of Windows Vista.

1. reboot your computer by tapping the F8 key until you reach the Advanced Startup Options menu.

2. Select Safe Mode with command prompt.

3. type chkdsk/r (there is a space between the k and /)

Once you are able to start Windows, back up all your important data.  Let us know if that helps.

Dena
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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