Unable to start or open the CD/DVD drive

original title: recovery & installation/repair

I can't get my computer to boot. also I can't get the player where records are going to open up to put in a disc.

I can't get my computer to boot. also I can't get the player where records are going to open up to put in a disc.

Hey Shawnokwe

You get a splash screen when you turn on the power

otherwise you may have a hardware problem

If you get a splash screen and windows tries to start but fails, try this

the link below is how to download and do a vista Startup Repair disk

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

Here's how to use it

http://www.bleepingcomputer.com/tutorials/tutorial148.html

to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

It would be F2 or delete etc.

Change boot order it do dvd drive 1st in the boot order

and if you need to reinstall vista

Contact the computer manufacturer and ask them to send vista recovery discs

they do it for a nominal cost of $

also ask them if you have a recovery partition on your hard drive to get back to the way you bought

you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer

Ask them of the exact key sequence

Walter, the time zone traveller

Tags: Windows

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