Unable to update Windows Vista, Error code: 800B 001, "Windows has encountered an unknown error.

Its been a while now that I can't download and update my Windows Vista Home Premium(64-bit), every time I click on install updates, it starts to download the updates, and when its done and the error occurs, code error: 800 B 001, "Windows has encountered an unknown error" and when when I try again... Error code: 80240016, "Windows update currently installed other updates. Please try again later in a few minutes. »
I downloaded the update Windows Vista SP2 site Web Microsofts (Yes, im still in SP1), thinking it could slove the question, I can not install, when I clicked to install it, it says: "the form specified for the subject is not one supported or known by the specified trust provider."

My Vista is genuine and activated, came with my laptop HP HDX16 1050EE.
This issue has been hard for awhile and its a little boring.
Thanks in advance.

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Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself. (No, Symantec Support never say this.) See if the following solves your problems:

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

6. do a clean install of the 2010 version of your Norton application, using your product ID & reboot: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

TIP: Do not activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

7. manually and repeatedly run LiveUpdate until you get a prompt "no update more".

8 test cycle.

NB: Your Norton application can disable Windows Defender by default.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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