Uninstalled the USB root HUB and now computer will not work

Hello

Just got a new computer and I'm afraid I might have broke it...

My computer is a HP Envy 23-c100xt with Windows 8.

I tried to use one of the ports 3.0 and 2.0 and it wouldn't read my USB, but I tried on another computer so I know this isn't the USB. So I followed some web tips online here and did this:

Click on start and type device in the search for field, and then select Device Manager uninstall USB root hub

Restarted my computer and the screen refreshes itself automatically every 4 seconds. Cannot open any program or even go to Manager tasks.

Help, please!

Thank you!!!

Jess

Are you sure you don't have anything else? It is difficult to see how to uninstall a device could lead to consequences also as usually convince windows NOT to reinstall the drivers and devices, it is what causes the trouble, not the other way around.

Uninstalling devices does not lead to what you describe.

Tags: HP Desktops

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