Uninstalling Microsoft Office has failed and cannot uninstall or install anything else.

Original title: install problem HELP

I tried to uninstall Microsoft Office and it failed several times. And since then I have not been able to uninstall or install anything else! A pop-up Windows Installer that says "preparing to install" appears occasionally. I tried about 100 things and nothing really worked! Can someone HELP me please?

I tried before, but nothing helped. I just restore my computer to its factory settings, that fixed it.

Tags: Windows

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