Universal Serial Bus Controller - not installed

Recently, my hard drive started to fail on my HPE - 580t.  I moved my documents/pictures/etc on an external hard drive using a USB 3.0 connection.

Replaced with a new Western Digital Black 3 TB hard drive and did a clean install of Windows 7 Professional 64 bit.

Now, the computer does not recognize the external hard drive with USB 3.0 connection.

Device Manager / other devices - show controller Serial Bus universal with a yellow sign - said "the rivers of this device are not installed.  (Code 28)

When I select Update Driver is unsuccessful.

Any ideas?

Thank you

No longer has to search and found the following in HP forums:

Re: USB Controller works do not [New]

Tags: Notebooks

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