"" Unknown device is error message "is not a driver" when you run Microsoft Fixit Center

Original title: driver problem

When microsoft fixit center running, I get a message that says ' unknown device is not a driver.  What should I do?

Hello Stephanie,.

Welcome to the community Microsoft and thanks for posting the question.

According to the description, it seems that you are having problems with Microsoft Fixit Center. "As I understand it, you get an error message" unknown device is not a driver.

I need to ask you some questions to help you better.

1. why you use Microsoft Fixit Center?

2 do you have connected a device to the computer apart from keyboard and mouse?

Reply with answers to help you in a better way.

Tags: Windows

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