"unknown device" message - need help!

during the installation of pc suite for my mobile LG GW520 froze my computer and I was forced to interrupt the installation via the Task Manager. now my computer does not recognize my phone at all and I can view photos and videos that I have before in "mass storage" mode How to solve the problem of "unknown device"? have tried conventional methods such as remove all traces of drivers installed, reset my phone to factory and then using the plug-and-play method again, but it did not work. any help would be greatly appreciated, thank you!

Hello

Other devices work properly?

The LG below blogspot link talks about a similar question. You can follow the steps mentioned in order to solve the problem.

http://www.lg-phones.org/LG-versa-tips-resolving-Windows-Device-Manager-conflicts.html

THIRD PARTY LINK WARNING

WARNING: Microsoft provides no assurance or warranty, implied or otherwise and is not responsible for the download you receive from the sites of third parties or support related to the download or the downloaded technology. If you need assistance dealing with third party technology, please contact directly the manufacturer.

Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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