Unknown device under USB on my laptop Satellite L500-1XZ

Hello

I'm new on this forum, but not new to the use of Toshiba products.
Anyway, a few weeks ago I started having problems with
My USB ports in the sense that they all started to die one by one: first
the upper right corner, then the bottom to be followed soon after by the Sata/USB combo
port on the left (kept my adapter mouse there).

I have not used anything other than the regular on my USB ports, you know memory
sticks, HARD drive external (I used a Toshiba StoreArt 1 TB), my mouse and just about it.
Naturally I started looking for a solution to my problem and tried everything, except
for an update of the BIOS.

I don't know what else to do, so I hope that smbd after dealing with the same problem
can help me to restore my USB ports feature.

I'll post some screenshots:
http://i1099.Photobucket.com/albums/g387/florin_77/unknowndevice.jpg
http://i1099.Photobucket.com/albums/g387/florin_77/properties.jpg
http://i1099.Photobucket.com/albums/g387/florin_77/SysInfo.jpg

Hello and welcome to Toshiba support forum.

On this virtual path, it is not easy to tell what the problem is here and give you an accurate diagnosis. In my opinion BIOS update is, for now, is not necessary.
I put t know if you have installed some software additions for use with an external device but you can try now is to reinstall the chipset driver.

I checked the Toshiba download page and your laptop is supported for Win7 32 and 64 bit so you can find it there. I wanted to post the link here, but I put t know what version are you using.

Please, do it in a first time and post comments.

Tags: Toshiba

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