Unknown error when you try to configure Hotmail with Outlook express

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  Process: HP Setup Assistant [9303]
  Path: / Applications/Hewlett-Packard / * / HP Setup Assistant.app/Contents/MacOS/HP Setup Wizard
  ID: com.hp.SetupAssistant
  Version: 2.1.3 (2.1.3)
  Code type: X 86 (native)
  Parent process: launchd [162]
  Responsible for: HP Setup Assistant [9303]
  User ID: 501

  Date/time: 2014-08-10 11:29:19.717-0700
  OS version: Mac OS X 10.9.3 (13 D 65)
  Report Version: 11
  Anonymous UUID: 541D51FA-A485-209C-6CDA-525534BEEDFA

  Sleep/wake UUID: E43C0434-612D-4E86-A32E-B44355B94EA4

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BREAKPOINT (SIGTRAP)
  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:
  Run @selector (performContinue ACMCustomButton 0x31b7c0 sender)

  Dyld error message:
  Symbol not found: _WirelessIsAvailable
  Referenced from: Hewlett-Packard/Applications / / * / HP Setup Assistant.app/Contents/Plugins/WiFi confirm Settings.WiFiPlugin/Contents/MacOS/WiFi confirm settings
  Intended for: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

  Thread 0 crashed: Dispatch queue: com.apple.main - wire
  dyld 0 0x8fefd0b5 dyld_fatal_error + 1
  1 dyld 0x8feffde8 dyld::bindLazySymbol (mach_header const *, unsigned long *) + 72
  2 dyld 0x8ff1034e stub_binding_helper_interface2 + 20
  3 com.hp.wifisetupassistant.confirmsettings 0x06f3ca83-[WirelessSettingsAccessor init] + 103
  4 com.hp.wifisetupassistant.confirmsettings 0x06f3a3d2-[ACMWirelessSettingsController awakeFromNib] + 658
  libobjc 5. A.dylib 0x9bb90262-[NSObject-performSelector:] + 62
  6 com.apple.CoreFoundation 0x99883cb4-[sets makeObjectsPerformSelector:] + 228
  7 com.apple.AppKit 0x9853ae32-[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
  8 com.apple.AppKit 0x9852e995 loadNib + 369
  9 com.apple.AppKit 0x9852dfbd + [NSBundle (NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 828
  10 com.apple.AppKit 0x987d797e + [NSBundle (NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
  11 com.apple.AppKit 0x9852da3f + [NSBundle (NSNibLoading) loadNibNamedwner:] + 709
  12 com.hp.wifisetupassistant.confirmsettings 0x06f3c3dc-[ACMWirelessSettingsInterface initWithModel:] + 108
  13 com.hp.SetupAssistant 0x000038ad-[ACMController loadPlugin:] + 223
  14 com.hp.SetupAssistant 0 x 00007262-[ACMInstallerListViewHandler loadNextPlugin] + 1908
  15 libobjc. A.dylib 0x9bb902af-[NSObject performSelector:withObject:] + 70
  16 com.apple.AppKit 0x9877a8a5-[NSApplication sendAction: to: from:] + 438
  17 com.apple.AppKit 0x9877a6ad-[NSControl sendAction: to:] + 102
  18 com.apple.AppKit 0x987c9c7b-[NSCell _sendActionFrom:] + 159
  19 com.apple.AppKit 0x987e4f2a-[NSCell trackMouse:inRectfView:untilMouseUp:] + 2465
  20 com.apple.AppKit 0x987e4161-[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 513
  21 com.apple.AppKit 0x987e3785-[NSControl mouseDown:] + 690
  22 com.apple.AppKit 0x9875fa9d-[NSWindow sendEvent:] + 11953
  23 com.apple.AppKit 0x986fb91d-[NSApplication sendEvent:] + 4034
  com.apple.AppKit 24 0x985401dc-[NSApplication run] + 823
  25 com.apple.AppKit 98529018 NSApplicationMain + 1165 0 x
  26 com.hp.SetupAssistant 0 x 00002832 _start + 216
  27 com.hp.SetupAssistant 0 x 00002759 start + 41

  Thread 1:
  0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
  1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
  2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30

  Thread 2: Dispatch queue: com.apple.libdispatch - Manager
  0 libsystem_kernel.dylib 0 94269992 kevent64 + 10 x
  1 libdispatch.dylib 0x99afe899 _dispatch_mgr_invoke + 238
  2 libdispatch.dylib 0x99afe532 _dispatch_mgr_thread + 52

  3 wire:
  0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
  1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
  2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30

  Thread 4:
  0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
  1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
  2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30

  Wire 5:
  0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
  1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
  2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30

  Wire 6: com.apple.appkit - heartbeat
  0 libsystem_kernel.dylib 0x94268b76 __semwait_signal + 10
  nanosleep 1 libsystem_c.dylib 0x94ed4fb7 $UNIX2003 + 219
  usleep libsystem_c.dylib 2 0x94ed4e62 $UNIX2003 + 60
  3 com.apple.AppKit 0x987c2a4c-[NSUIHeartBeat _heartBeatThread:] + 2318
  4 com.apple.Foundation 0x9ac21f0e-[NSThread main] + 45
  5 com.apple.Foundation 0x9ac21e66 __NSThread__main__ + 1426
  6 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
  7 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
  8 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34

  Line 7:
  0 libsystem_kernel.dylib 0x94263f7a mach_msg_trap + 10
  1 libsystem_kernel.dylib 0x9426316c mach_msg + 68
  2 com.apple.CoreFoundation 0x99886c09 __CFRunLoopServiceMachPort + 169
  3 com.apple.CoreFoundation 0x998861e1 __CFRunLoopRun + 1393
  4 com.apple.CoreFoundation 0x998859fa CFRunLoopRunSpecific + 394
  5 com.apple.CoreFoundation 0x9988585b CFRunLoopRunInMode + 123
  6 com.apple.AppKit 0x986f7b88 _NSEventThread + 283
  7 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
  8 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
  libsystem_pthread.dylib 9 0x92cc0cf2 thread_start + 34

  Slide 8: com.apple.CFSocket.private
  0 libsystem_kernel.dylib 0x94268ace __select + 10
  1 com.apple.CoreFoundation 0x998d6af6 __CFSocketManager + 1158
  2 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
  3 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
  4 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34

  Thread 0 crashed with X 86 Thread State (32-bit):
  EAX: 0x8ff300f8 ebx: 0x06f3ca29 ecx: 0 x 00000000 edx: 0x8ff58084
  EDI: 0x8ff58084 esi: 0x8fefe1e3 ebp: 0xbfffed28 esp: 0xbfffed0c
  SS: 0 x 00000023 efl: 0 x 00000246 eip: 0x8fefd0b5 cs: 0x0000001b
  DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
  CR2: 0x06de1000

  Logical CPU: 0
  Error code: 0x00000000
  Trap number: 3

  Binary images:
  0x1000 - 0x11fff + com.hp.SetupAssistant (2.1.3 - 2.1.3) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/MacOS/HP Setup Wizard
  0x1d000 - 0x20fff + com.hp.HPInstallerPluginFramework (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Frameworks/HPInstallerPlugin.framework/Versions/A/HPInstallerPlugin
  0x3fd2000 - 0x3fd7fff + com.hp.setupwelcomeplugin (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_Welcome.plugin/Contents/MacOS/Setup_Welcome
  0x3fdf000 - 0x3febfff + com.hp.hpio.SmartX (1.10.0.2 - 1.10.1) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
  0x6d5c000 - 0x6d81ff9 com.apple.framework.familycontrols /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls (4.1 - 410)
  0x6d96000 - 0x6da1ffa com.apple.CommerceCore /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore (1.0 - 42)
  0x6db4000 - 0x6dc8fff + com.hp.setupselectdevicevisible (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_SelectDeviceVisible.plugin/Contents/MacOS/Setup_SelectDeviceVisible
  0x6de3000 - 0x6df0fcf + com.hp.aio.smartx.plugin.DeviceManager (2.2.0 - 2.2.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
  0x6dff000 - 0x6e4efe3 + com.hp.hpio.HPServicesInterfaceFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterface
  0x6e5c000 - 0x6e69fd7 + com.hp.hpio.HPPmlFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
  0x6e6f000 - 0x6eb6045 + libHPIOnetsnmp.5.dylib (8.1) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOnetsnmp.5.dylib
  0x6ef0000 - 0x6ef2fff + com.hp.setuploadwifi (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_LoadWiFi.plugin/Contents/MacOS/Setup_LoadWiFi
  0x6ef8000 - 0x6efafff + com.hp.setupwidgets (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_Widgets.plugin/Contents/MacOS/Setup_Widgets
  0x6f38000 - 0x6f40fff + com.hp.wifisetupassistant.confirmsettings (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/WiFi confirm Settings.WiFiPlugin/Contents/MacOS/WiFi confirm settings
  0x8fefc000 - 0x8ff2e417 dyld (239.4) /usr/lib/dyld
  0 x 90008000 - 0x90011ffc com.apple.CommonAuth /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth <99219CEB-D340-3E1F-9C04-FD0FA700BD67>(4.0 - 2.0)
  0 x 90012000 - 0x9001eff7 com.apple.OpenDirectory (10.9 - 173.90.1) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
  0 x 90322000 - 0x9032dfff libcsfde.dylib (380) <821ACD5D-E4BD-3626-B7AC-8EE2637268C3>/usr/lib/libcsfde.dylib
  0 x 90395000 - 0x903adff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <184471C6-C810-3346-B7C7-D86E695D0FA1>/System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
  0 x 90494000 - 0x904cafff com.apple.IconServices /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices (25 - 25.17)
  0x904cb000 - 0x904cbfff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5>(154 to 157)
  0x904cc000 - 0x904e8fff libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib
  0x904e9000 - 0x90527ff7 com.apple.NavigationServices /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices (3.8 - 215)
  0 x 90559000 - 0x90563fff com.apple.bsd.ServiceManagement /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement (2.0 - 2.0)
  0 x 90566000 - 0x90566fff com.apple.CoreServices /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices <06747539-5035-3307-8645-9BC4E7F89023>(59-59)
  0 x 90567000 - 0x9056bff7 libmacho.dylib (845) /usr/lib/system/libmacho.dylib
  0 x 90574000 - 0x905dffff com.apple.Heimdal /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal (4.0 - 2.0)
  0x905e0000 - 0x9061dff7 libauto.dylib (185,5) /usr/lib/libauto.dylib
  0x90b8c000 - 0x90c5aff7 com.apple.backup.framework (1.5.3 - 1.5.3) <03BFC83E-A086-3CA8-A3E6-2EA6F1D388AF>/System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
  0x90cbe000 - 0x90cf6ff7 com.apple.MediaKit /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit <82E0F8C0-313C-379C-9994-4D21587D0C0C>(15-709)
  0x90cfe000 - 0x910c3ff6 libLAPACK.dylib (1094.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
  0x910d7000 - 0x9116eff7 com.apple.ink.framework /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink (10, 9-207)
  0x911bb000 - libsystem_asl.dylib (217.1.4) 0x911cdfff <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89>/usr/lib/system/libsystem_asl.dylib
  0x911ce000 - 0x911f8fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B>/usr/lib/libxslt.1.dylib
  0x911f9000 - 0x91204ffb libcommonCrypto.dylib (60049) /usr/lib/system/libcommonCrypto.dylib
  0 x 91205000 - 0x91224ff9 com.apple.framework.Apple80211 (9.3.2 - 932.59) <06E0BD18-C925-3121-A817-53100A9BF6D4>/System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
  0 x 91225000 - 0x91225fff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A>(48-48)
  91226000 - 0x9137cff0 libBLAS.dylib (1094.5) 0 x <74310C2F-4FDB-3995-A01A-5AFB83010A43>/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
  0x913ee000 - 0x913effff (1197.1.1) libSystem.B.dylib <789CF4BE-5A0B-310E-9515-E515EA033D03>/usr/lib/libSystem.B.dylib
  0x913f0000 - 0x916e5ff8 com.apple.CoreImage (9.2.8) <40B7AFD7-2560-3BDD-B321-1CC5FE266DF2>/System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
  0 x 92916000 - 0x9298cff3 com.apple.securityfoundation /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation (6.0 - 55122.1)
  0x9298d000 - 0x929d3ff7 libFontRegistry.dylib (127) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
  0x929d4000 - 0x92a5eff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
  0x92a5f000 - 0x92adfff7 com.apple.CoreServices.OSServices /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices <382BE89A-9F37-3316-9AB8-DDEA691A80D1>(600.4 - 600.4)
  0x92ae0000 - libCGXType.A.dylib (599.23.13) 0x92ae3ffa <6EF86C73-323D-30BA-8EEF-954AC81BD694>/System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
  0x92caf000 - libCGCMS.A.dylib (599.23.13) 0x92cb7ff7 /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
  0x92cb8000 - 0x92cb9fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33>/usr/lib/system/libsystem_blocks.dylib
  0x92cba000 - 0x92cc1ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C>/usr/lib/system/libsystem_pthread.dylib
  0x92cfe000 - 0x92d06ffe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6>/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
  0x92d07000 - 0x92d07fff com.apple.Cocoa /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF>(6: 8-20)
  0x92d08000 - 0x92d59ff1 libstdc ++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E>/usr/lib/libstdc++.6.dylib
  0x92d5a000 - 0x92e2afef libvDSP.dylib (423.32) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
  0x92e2b000 - 0x92e87ffa com.apple.print.framework.PrintCore /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore <3E248391-2669-328B-B84F-8763FE8E92BB>(9.0 - 428)
  0x92e8f000 - 0x92e92ff9 com.apple.TCC ( /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 1.0 - 1.).
  0x92e93000 - 0x92e94fff libDiagnosticMessagesClient.dylib (100) /usr/lib/libDiagnosticMessagesClient.dylib
  0x92e95000 - 0x92ef3ffd com.apple.AE /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE <54F2F247-160C-3A22-A6E3-5D49655A67AB>(665, 665 5, 5)
  0x92f0b000 - 0x92f0fffc com.apple.IOSurface /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface <70637267-4D54-3EFF-A929-54FC0A8A907A>(91.1 - 91.1)
  0x92fa4000 - 0x92fa7ff7 com.apple.help (1.3.3 - 46) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
  0x92fa8000 - 0x92fb1fff com.apple.DiskArbitration /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB>(2, 6 - 2.6)
  0x92fe2000 - 0x9300dff7 libpcap. A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC>/usr/lib/libpcap. A.dylib
  0x9300e000 - 0x93036fff libsystem_info.dylib (449.1.3) /usr/lib/system/libsystem_info.dylib
  0x931d5000 - 0x931d6fff liblangid.dylib (117) /usr/lib/liblangid.dylib
  0x931d7000 - 0x931efff7 libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib
  0x931f0000 - 0x93624ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB>/System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
  0 x 93625000 - 0x938c0ff3 com.apple.RawCamera.bundle /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera <7780A107-7132-358D-941F-472F05CF1D0F>(5.05 - 743)
  0x938c1000 - 0x938e5fff libJPEG.dylib (1043) <257BE460-DFB1-3398-8AC5-A2E50FBED794>/System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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  0x9aeeb000 - 0x9aef9ff7 com.apple.Sharing /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625>(132, 2 - 132.2)
  0x9aefa000 - 0x9aff8fff libJP2.dylib (1043) <7B186EC7-B37E-3126-BCCE-7787F65C878D>/System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
  0x9aff9000 - 0x9affdffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E>/usr/lib/libpam.2.dylib
  0x9affe000 - 0x9b3f6ff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0>/System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
  0x9b525000 - 0x9b80ffd2 com.apple.vImage /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage <256972F0-3DBC-3CE1-9EE8-B48243868729>(7.0 to 7.0)
  0x9b810000 - 0x9b82cff9 com.apple.Ubiquity /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity <1CEDC83D-7282-3B4D-8CF7-4FE045012391>(1.3 - 289)
  0x9b82d000 - 0x9b840fff com.apple.ImageCapture /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture <63D5C96F-1893-3F35-ADFB-EE451AFD87E6>(9.0 - 9.0)
  0x9b841000 - 0x9b841fff com.apple.Accelerate (1.9-1.9 faster) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
  0x9b842000 - 0x9b898ff6 com.apple.ScalableUserInterface ( <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9>/System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface 1.0 - 1.).
  0x9b934000 - 0x9b93dfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
  0x9b971000 - 0x9b9b9fff com.apple.PerformanceAnalysis /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis <5C6FA727-EAC9-3924-8662-AF01090A9EF4>(1, 47-47)
  0x9b9ba000 - 0x9bb1cffb com.apple.CFNetwork /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3>(673, 673 4, 4)
  0x9bb76000 - 0x9bd1e4af libobjc. A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326>/usr/lib/libobjc. A.dylib
  0x9bd1f000 - libsystem_m.dylib (3047.16) 0x9bd50ffa <28E614E8-7802-3E84-960A-AD4721EF10F7>/usr/lib/system/libsystem_m.dylib
  0x9bd51000 - 0x9bd58ff2 com.apple.NetFS /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS <915AA303-C02B-3B0C-8208-D8AAA4350DB4>(6.0 - 4.0)
  0x9bd59000 - 0x9bd87ff3 com.apple.DebugSymbols /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols (106-106)
  0x9bdba000 - 0x9bf2dffb com.apple.audio.toolbox.AudioToolbox /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox <4248C0FE-F872-34AB-9402-0045D5CD0CC1>(1.10 - 1.10)

  Summary of the external change:
  Calls made by other processes for this process:
  task_for_pid: 1
  thread_create: 0
  thread_set_state: 0
  Calls made by this process:
  task_for_pid: 0
  thread_create: 0
  thread_set_state: 0
  Calls made by all processes on this machine:
  task_for_pid: 48576
  thread_create: 0
  thread_set_state: 0

  Summary region VM:
  ReadOnly part of libraries: Total = 141.2 M resident=35.0M(25%) swapped_out_or_unallocated=106.1M(75%)
  Regions in writing: Total = 72.9 M written = 4876 K (7%) resident = 8628 K (12%) swapped_out = 8 K (0%) unallocated=64.5M(88%)

  VIRTUAL FIELD TYPE
  =========== =======
  CG backup stores 1800K
  Image CG 236K
  CG 24 K raster data
  CG shared images 180K
  Image IO 912K
  Time 4K kernel Alloc
  MALLOC 42.4 M
  MALLOC (admin) 48K
  242 12K memory tag
  Battery 67.2 M
  VM_ALLOCATE 16.5 M
  __DATA 14.1 M
  __IMAGE 528K
  __IMPORT 44K
  __LINKEDIT 43.7 M
  __OBJC K FROM 1956
  __PAGEZERO 4K
  __TEXT 97.4 M
  __UNICODE 544K
  mapped file 154.4 M
  shared memory 4K
  =========== =======
  TOTAL 441,9 M

  Hi leslievilla,

  There is no full feature software and driver of HP, but the pilot of Mavericks v10.9 OS X for your printer is available through Apple Software Update (ASU).

  With this driver, you can still print and scan, you'll just have to scan from HP software. Scan to the computer from the printer control panel is available only when you use the HP scanning software, so it won't work because there is no scanning software HP as part of the Apple Software Update driver.

  This explains the problem you are having with the Printer Wizard. This program and any other HP software for this printer that sits on the computer was intended for an earlier version of the operating system not 10.9.

  Is currently your printer on your network home? If this isn't the case you will not be able to use the software to configure and this model does not have a configuration wizard wireless available in the front panel. Instead, you will need to either connect a USB cable, or we can try a work around to get the printer on the network.

  Complete the following steps to remove the computer from the incompatible software.

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• "unknown error" when you try to edit PDFS in Acrobat Pro ms

  I am a Subscriber CC for a long time. Since the update to Acrobat Pro DC I could not edit a PDF file.

  When I try to any operation in editing mode (including get just using 'Edit PDF') I get the message "Adobe Acrobat DC has encountered an unknown error.

  When I try the workaround "Print to PDF" I get the error "the document could not be printed. The document is not protected, and I am able to print to an outside printer.

  What is the issue and what is the solution?

  Hi Roger,

  Please let me know the version of the operating system installed on your computer?

  If you are on the windows computer, please open Acrobat DC, go to the Help menu and repair the installation.

  In case it does not work, please uninstall Acrobat DC completely & reinstall it using this link free Acrobat Pro DC | Download the free trial version Adobe Acrobat Pro DC.

  Let me know if the problem persists.

  Kind regards

  Nicos

• When you try to copy messages from Outlook Express to Live Mail, all of the .dbx except folders.dbx files copy OK. My new PC cannot read the disc to import messages (probably because that folders.dbx is missing?)

  I followed the contours of Ms. webesite steps to transfer my OE messages to my new LiveMail on my new PC. Instructions to mention to make sure that when you copy the message on a CD for transfer files to new PC that they must include the file "folders.dbx".  All my files message correctly copy except "folders.dbx".

  I guess that's why the new PC says there are no messages on the CD to be imported from (although I see that all of the .dbx files).

  Why is that I am having a problem copying "folders.dbx" and this is my problem in terms of imports?

  Create a new identity in OE and import the messages. This new storage location to transfer it to WLMail. It will be all new dbx files so no corruption should be gone.

• "IR hardware not detected" error when you try to configure the TV signal in Windows XP Media Center 2005 with Service Pack 3

  I have an HP dv6000t. He came with Yuan EC680 ExpressCard analog TV
  Tuner. When I upgraded to Vista, the IR receiver seemed to be detected,
  but after downgrading to XP MCE 2005. XP MCE 2005 was the ORIGINAL OS
  on the system (bought in November 2006). I've updated the drivers for the TWO
  the tuner card AND who do not HAVE the nVidia GeForce Go 7400 video card
  address this problem. Any suggestion on how to solve this problem would be greatly
  appreciated. What HP had try me, including Sofpaq fixes are not
  address my problem. It does not give the error "IR hardware not detected".
  overnight, it correctly detects the signal from my digital cable box.
  The main problem could partly be the we FINALLY converted to digital television
  signal and I always try to use the analog tuner ExpressCard? Once again
  any help is greatly appreciated.

  I found this fix on another site.  We're supposed to plug the IR cable to the TV box at the back of the first port on the remote sensor Windows Media (the ' antenna' of the Windows Media Center remote control) and then to put the tip of the probe of the IR cable to the cable TV box distance near the sensor on the cable box (it can be seen by a light in the glass) and then complete the configuration of the channels in Windows Media.  The problem is, it does not work unless there is also something connected to Port 2 of the medial distance sensor Windows as well (a head set will do).  With the sensor box IR cable company cable plugged into the first port in the back of the remote Windows Media sensor and headphones plugged into Port 2 of the remote sensor, Windows Media, and the end of the probe of the sensor cable box IR cable near the cable box remote sensor box, Window Media channel setup "found" the cable of the IR sensor and allow me to complete the installation.  I could not bind the Windows Media remote sensor with the remote for the cable box, but said that I managed.  I use the remote cable box to change channels and have box IR cable connected on the decoder cable TV and put the cable box IR receiver cable on top of my desk.

• Code 80072EFE. Windows has encountered an unknown error when you try to install the updates.

  First of all.  I have Windows 7 ultimate.

  Recently, I had problems with malware.  I have to click on a link to google search and get sent to some site asking me to buy stuff (I have not).  I tried several different anti-virus and malware, including:

  1 McAffee (which is a joke)

  2 avast

  3. stop Zilla

  4 Malware bytes.

  1-3 have not picking up anything either.  And 4 stopped working after 10 minutes through a thorough analysis.  With a quick scan, we didn't find any malware.

  I tried safe mode and nothing.  So I restored to an earlier point when it was working fine.

  I tried to download the updates, but I get an error 80072EFE and am unable to download the updates.  I checked McAffee and all windows programs have full access, so there should be no firewall problem.  STOPzilla and Avast are no problem, due to the restoration.  I need help! Help, please!  If the cat is available, would be great.

  Thank you

  See if this triple McAfee fix solves the problem: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

  For good measure, also make a Reset (see http://support.microsoft.com/kb/971058).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error 6 B 7 Windows has encountered an unknown error when you try to install the Office Live update 1.5 on the House system top of range of Vista SP2 64 bit with Office 2007 is installed.

  On a m950y of HP with AMD Phenom Quad Core processor 2.4 GHz, 8 GB of RAM, lots of available hard disk space, accepted the software license agreement. Can you tell me what's happening, if this should be fixed, and how it can be fixed?

  Mike-

  UH! After posting the added information in my last post, I have acted on an intuition, uninstalled, Office Live 1.5 from the Control Panel, rebooted, reinstalled and everything went well.

  So I guess there's a glitch somewhere where Windows Live Update thought I needed the upgrade while in fact I have not, and he is involved in a problem that cannot be resolved.

  Thank you for your help.

  Bill

• Error when you try to publish movies with Windows Movie Maker: another user is running Windows Movie Maker on this computer. Please close the other session of Windows Movie Maker before starting Windows Movie Maker again.

  Movie Maker will not film because of "another user is running Movie Maker on this computor... publish »

  I'm trying to publish a movie on this computor in Windows Movie Maker. The files are .wmv with a band his .wav and are all stored on my computor. I performed this task with success several times and there is enough free space on the computor.

  When I click on publish, there are a few seconds where he tries to publish, but then the program goes into a gel and the dialog box appears with the following: "another user is running Windows Movie Maker on this computor. Please close the other session of Windows Movie Maker before starting Windows Movie Maker again".

  When I click Close, there is an icon of wmv on my desk with the title of my project, but it is empty. I am the only user on this computor and I am puzzled as to why this should be implemented. I tried to turn the filters but nothing helped. One thing that I tried was to publish the band sound and the titles and credits without video files and I found it worked.

  Any ideas?

  Thank you Volenteer J. How would you like to know if a .wmv file is corrupt? Is there something I can do to click the .wmv files that tell me if they are corrupt? I need to identify the files that are causing my problem.

  ==================================================
  Sorry... but it seems that I have more questions than answers.

  You said initially that you could publish the soundtrack and titles with success...
  I was wondering if you tried to add a .wmv file to see if you could publish?

  What was the source of the. WMV files? They are all from the same source?

  They were converted from another format? If_Yes_ maybe another
  Converter would be worth a try.

  You change them widely? (split, rotation, transitions...)

  There is a possibility that you could import the Windows Media .wmv files
  Encoder and convert them to... .WMV to .wmv. Seems pointless, I know...
  but it would create a new .version of the. WMV files and can fix that
  perhaps never the problem.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Windows Media Encoder 9 Series
  http://download.CNET.com/Windows-Media-Encoder/3000-2212_4-14887.html

  Using Windows Media Encoder 9 to convert a video file to .wmv
  http://help.UNC.edu/3940

  Re-index WMV files
  http://www.jhepple.com/support/reindexwmv.htm

  Good luck...

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• Receiver error message: "error loading the TCP MIB library" when you try to configure a network printer on Windows 7.

  I can't find the answer anywhere else online. I get the error message: "error loading the TCP MIB library" when you try to configure a network of Xerox on Windows 7 printer.

  Steps to follow:
  (1) install the drivers
  (2) add printer > local printer > create a new Port > Standard TCP/IP / IP address
  (3) error message

  Can test the printer.
  Others may use the printer at the same IP address.

  Any other suggestions?
  Thank you!
  Angie

  Can be caused by corrupted files win7 or third parties who have replaced the ones win7

  (for example, ntprint.dll, tcpmib.dll, mgmtapi.dll, smmpapi.dll)

  Maybe run scanow, the System File Checker

• Error when you try to set the Parental control 'Unable to set settings for administrators user or unknown users.

  I am trying to set up Parental controls for the user account of my son and I get the following error: error when you try to set the Parental control 'Unable to set settings for administrators user or unknown users.

  I tried to use the administrator account.

  When I ran the System File Check sfc/scannow

  TI completed indicating certain files may be damaged and cannot be repaired and check the convertible bonds. LOG file.

  How can I know which files are corrupted.

  Any other Suggestions on how to fix this user profile?  Do I have a profile that I don't know?

  Hi wimuggss,
   
  Step 1: Disable UAC (User Account Control) and check the result
  See How can I change the behavior of user account control by using the cursor?
  Note: You must restart your computer when you enable or disable UAC. Change levels of notification does not require that you restart your computer.
   
  Important: Enable UAC after you complete the steps.
   
  Step 2: If the problem persists, try to set the parental control in safe mode and check the result. If you are able to apply settings in safe mode, this means that some program is causing this problem, mainly the security software.
  See Start your computer in safe mode
  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• error 14001 itunes not installed correctly, get the Assembly error when you try to reinstall

  installation iTune error

  I tried to install iTunes for the past few days, I have an old one that I have to adjust that give me and error when you try to open "itunes is not installed correctly. "Please re install itunes error 7 (windows error 14001)" so I try to install the new I adjust 10.5 and I get this message

  "a mistake occrred in the installation of the Assembly microsoft.vc80.crt, type is"win32", version +"8.0.50727.6195".publickeytoken ="1fc8b3b9a1e18e3b".
  processorArchitecture = "x 86". See Help and support for more information. HERSULT:0X800736FD ".
  I get very frustrated because I need I tunes to get into my new i pod. I looked for solutions on apple, but nothing came.
  also, I get this error when I try to install the new QuickTime 7.7.1, tried to uninstall itune and whatever it takes like I said here: http://support.apple.com/kb/ht1925, but still, I get the same error when trying to install everything back. I read, you can resolve this error by installing each update Windows but my windows updates also give me an error when I check updates saying ' an error occurred while searching for new updates for your computer or errors found: update code 80080005 windows has encountered an unknown error. " Can someone help me please. I get very frustrated by that. Thanks in advance

  Hello

  I suggest you to return these KB articles and check if it helps.

  http://support.Apple.com/kb/TS3074

  http://support.Apple.com/kb/TS3074