"unknown error" when you try to edit PDFS in Acrobat Pro ms

I am a Subscriber CC for a long time. Since the update to Acrobat Pro DC I could not edit a PDF file.

When I try to any operation in editing mode (including get just using 'Edit PDF') I get the message "Adobe Acrobat DC has encountered an unknown error.

When I try the workaround "Print to PDF" I get the error "the document could not be printed. The document is not protected, and I am able to print to an outside printer.

What is the issue and what is the solution?

Hi Roger,

Please let me know the version of the operating system installed on your computer?

If you are on the windows computer, please open Acrobat DC, go to the Help menu and repair the installation.

In case it does not work, please uninstall Acrobat DC completely & reinstall it using this link free Acrobat Pro DC | Download the free trial version Adobe Acrobat Pro DC.

Let me know if the problem persists.

Kind regards

Nicos

Tags: Acrobat

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