Unknown hardware failure and I think I am infected with a virus.

For the last few days I get random pop ups for firefox and thought nothing at first, but then I realized that I have pop-up blocker on and pop ups are things ranging from INFO.COM buying plane tickets to Web sites _. Then my computer started to say a DCOM error and windows had to reboot then Plug-and-play services have been terminated and restart windows. After a few restart, I had a system as well Blue error screen. I have looked at some time online and found a thing to stop windows restart when I had a problem. Now with pop ups and everything I hear a sound of hardware failure of Vista but nothing is coming to talk to me or something.

I discovered that the sound was after listening to the songs audio vista on youtube.

I have AVG until its last and malwarebytes on my computer, they found a spyware and said she has been removed but they keep it find again and again. I was told to get combofix but its aid not nothing either. If someone could help me I would be very grateful.

Hi johndglas,

This problem may occur for one or more of the following reasons: ·         A bad or outdated device driver driving ·         A computer virus (as you mentioned) ·         A corrupted program, or ·         A problem with the memory of your computer.

I suggest you try the following steps:

Step 1: Disconnect all external devices mainly USB devices (do not Disconnect the mouse and keyboard) and put the computer to boot.

Clean boot the computer

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Important: n ' forget not the computer to start normal follow step 7 in the link.

The computer works as expected now?

If the problem persists,

Step 2: Check with a different user profile

If you do not have a different user account, you will need to create a.  If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

If the problem persists,

Step 3: Run a scan online for any threat and try to correct

http://OneCare.live.com/site/en-us/Center/cleanup.htm

 

See the link below to get rid of the virus of the computer

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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