Unrecoverable blank screen after Windows 10 update - Inspiron N50500

Inspiron N5050, launched in January 2013.

Updated recently for Windows 10 without incident. The laptop worked well for several weeks. It is only after the updates started coming my problems began.

After each of the first two updates and customary restarts, the screen would go blank. There he remained for two or three days until that for some unknown reason, the office became visible again. Basically, all I did was start it, leave it on for a few hours and restart again. I repeated this process over and over again for a few days. I also consulted a number of forums online Meanwhile, tried some of the suggestions offered without result. Basically, everything seemed to go down to this boot, wait, re - start process again. This makes little sense to me, but something caused the screen become operational. .. There are nearly ten days until this last update.

As you can imagine, when Windows told me that the next update would be applied at the next restart, I saw it with concern and discontent. And this time it didn't come back.

With the exception of the white screen, the computer seems completely functional. The screen is not completely black, but appears to be backlit. There is a noticeable glow emanating from it. I am able to enter my password at the right time and he will finish the boot process. I can't see anything on the screen.

Today, I inserted the recovery disc I made when I turned on the computer the first time only whether end with the following runtime error:

"Program: X:\windows\system32\RESTORE7.exe.
This application has requested the execution to terminate in an unusual way. For more information, contact the application support team"

Restore7.exe Application error
The exception unknown software exception (0 x 40000015) occurred in the application at location 0x4011398e
Click OK to terminate the program

Usually, I try to do all the right things, but it is doubtful that Microsoft or Dell will have any interest in solving my little dinky problem. So, I hope some of you can offer some suggestions. I'm pretty dead on the water and ideas.

douglasgrubbs, I hope you can see, because it seems that I might have found a solution.

I found an old monitor in the confines of my attic, hooked up to the laptop and booted up. Alto! I had a visible desktop. After a time, a message popped up indicating the need for a reboot. Not a cold, hard starting. A REBOOT! There are 10 Windows updates that should be installed, and they could only be installed on a restart. (This is the part I'm missing because I couldn't see it on a blank screen).

I clicked on "Restart now" on the message and let it go. (It took a bit of time to install updates)

Douglas, if you see, find and connect an external monitor and all updates waiting for you. This has been the problem all along.

Tags: Dell Laptop

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Dell forums
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For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
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Unrecoverable blank screen after Windows 10 update - Inspiron N50500

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