Unrecoverable system error

First of all, I get the blue screen whenever I try to start my computer and this is the message that goes with it:

Stop: c000021a {fatal system error} the windows logon system process ended unexpectedly with the status of 0xc0000034 (0x00000000 0x00000000)

This all started because I had some sort of spyware or something that would be redirecting my searches google for random websites. I tried to use Malwarebytes to get rid of it, didn't work.  Then I went on my computer friends and downloaded its Norton Security installation folder on my flash drive and installed it on my computer successfully. It finds viruses then prompted me to restart the computer, so I did. Now, I can't load windows at all without getting the blue screen. I can also run it in safe mode. Any help would be greatly appreciated!

Hello

Method 1:

As you are not able to boot to the desktop in any mode, you need the Windows XP installation CD to install the Windows Recovery Console and run a check disk in the same.

Follow the links given below to install the Windows Recovery console and run the check command line disk drive.

How to install and use the Recovery Console in Windows XP

http://support.Microsoft.com/kb/307654

How to perform disk error checking in Windows XP

http://support.Microsoft.com/kb/315265

Method 2:

You can also read the article given below for the same error message.

How to solve an error "STOP 0xC000021A.

http://support.Microsoft.com/kb/156669

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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