Unsupported CPU installed

Hello

I bought a new processor for my PC. I checked beforehand that the cpu would be compatible with my motherboard. But once I installed it I get the message "unsupported CPU" installed I did a search and read that I have maybe update my bios but in the downloads section, there is no download for my bios.

My PC: http://support.hp.com/us-en/document/c02610652

My new CPU: AMD Phenom II X 4 9xx/9xxe/8xx Quad-Core (core Deneb)

Any ideas on how I can fix this?

Thanks for your time.

No, a more powerful power supply will not solve this. Probably the card mother Aria-GL8 only supports CPU with a 95 watt TDP. It is also possible that the "Black Edition" CPUs are not supported as well. Please stay with the AMD Phenom II X 4 processor for best results.

Frank

Tags: HP Desktops

Similar Questions

  • Unsupported CPU

    I have an "unsupported CPU" with a new processor.  Very similar post not well responded.  HP P7-1054, / a Anthlon II 645, 95W.  Card mother H-RS880 Alverix - Μatx lists "Phenom 9xx and 10xx" as supported.  I installed Phenom II 965 BE, 125W.  I get the error "unsupported CPU. Problem setting/BIOS up-to-date?  Problem with the Black Edition? (why?)  125W problem? (why the list 9xx and 10xx as taken care of?). Else, perhaps expandable?  Am I stuck with a non-exchangable CPU?  Thank you.

    125W is the problem. It supports up to 95w cpu.

  • Need help - message of unsupported CPU - CPU listed as taken care of...

    I have a 2370ea P6 that came with an i3 processor.  I've recently updated the graphics card a Radeon 7750 and a 500w power supply Corsair.  No problem with either.  Next, the CPU...

    I bought an I5 - 3570 k, which I think is compatible and also updated the BIOS and switched to legacy mode, safe start off in advance.

    but after the installation, I get a message "unsupported CPU.

    The motherboard does not support overclocking, but I don't understand wjy I get this message.

    I would be grateful for any ideas on how to get this sort... Thanks in advance.

    NO, there are differences between the different versions of processors... The speed of standard clock for the i5-3570, T, S, and K are different as well as the mode being different maximum speeds. The TDP for these processors is also different.

    As most HP computers do not support unlocked processors overclocking, premiums is generally not supported by HP. To be supported, the BIOS must have a specific code for a CPU to support... And in this case it does not work.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

  • ERROR: No supported CPU installed, HP P6310F

    HP p6310F

    Windows 7 Home Edition

    ERROR: No supported CPU installed

    CPU replacement

    Hello!  I replace the CPU in my HP P6310F.  According to this literature, http://support.hp.com/us-en/document/c01949155 , I have an AMD Phenom II X 4 Quad-Core 9xx/9xxe/8xx (Deneb).  My understanding has always been that "9xx" means any phenom II in the class of the 900 series.

    I bought a retail Phenom II X 4 965 Black Edition, part HDZ965FBGMBOX number, installed and get the error message: CPU support is not installed message.  After searching and reading about the error message and other messages, it seems it might be due to the 'black edition' and/or because it is 125 watts.  It was the answer to a few others in the same situation as me.

    Can you please tell me why this CPU is not compatible and please help me with a list of compatible CPU?

    This is also in the 9xx series, but is it at 125W

    HDZ955FBK4DGM AMD Phenom II X processor 4 955 - Quad Core, 6 MB of Cache L3, 2 MB L2 Cache, 3.20 GHz, Socket AM3, 125W, fanless, OEM

    This lies in the 9xx series and is 95W

    AMD HDX945WFGIBOX Phenom II X 4 945 Quad Core Processor - 3.00 GHz, 6 MB of Cache, bus front to 2000 MHz (4000 MT/s), retail, Socket AM3, processor with fan

    The stock processor is an AMD Athlon II X 4 630, 95W

    I can provide any other information you may need, thank you very much!

    There is no AMD Black Edition CPU that are compatible with any PC HP desktop.

    That's what the problem is related to. Black Edition CPU are special processors who have discovered the multipliers for amateur quality motherboards. You could not access the multipliers to overclock the CPU with the motherboard you have installed it anyway.

    Even if you choose, buy and install one of the microprocessors in maintenance & service Guide there is no guarantee HP which will be exploited.

    You should also be aware that installing a different CPU than your office has been delivered with the warranty.

    Sorry to bear bad news.

    The good news is that the processors listed in the maintenance department & guide reputable reports of upgrade in discussions in the forum, to run.

    Best regards
    ERICO

  • ERROR unsupported CPU, motherboard s5610f H-apricot-RS780L-Μatx, AMD Phenom X 4 965 hdz965fbgmbox

    I have a slimline with card s5610f mother H-apricot-RS780L-Μatx, athlong X 2 250 3.00 GHz.

    BIOS Version 6.05 07/09/2010

    Basic version 08.00.16

    The HP Web site says I can update

    AMD Phenom II X 4 9xx /9xxe/8xx Quad-Core (core Deneb)

    So I tried AMD Phenom X 4 965 hdz965fbgmbox.

    As soon as voltage, the first message I get is "ERROR unsupported CPU...". The PC stops in 10 seconds.

    You have any suggestions.

    By Newegg.com sales information for AMD Phenom II X 4 965 Black Edition (HDZ965FBGMBOX), the power is 125 watts. As 125 watts is more than 95 watts max TDP of the motherboard, the AMD Phenom II X 4 965 Black Edition is not compatible with the card mother H-apricot-RS780L-Μatx.

  • R710 2nd CPU Install - E1410

    Before configuration: 1 x Xeon 5540 CPU with 24 GB RAM

    Configuration: 2 x Xeon 5540 CPU with 48GB of RAM

    -After installing a CPU Socket #2 and RAM to match 1 CPU and RAM at the start, I get the error on the LCD E1410 fatal system error.

    -J' have moved the new CPU2 in CPU1 socket then removed the CPU 2 RAM and it starts without any problem.

    -J' I then took RAM banks on CPU1 and left with only 2 sticks in slots 1 and 2, it starts without any problem.

    -J' then took and put the old CPU in Socket #2 and put 8 GB of RAM in an identical configuration CPU 2 banks and get the same error.

    After that this diagnosis, it shows that this is NOT the CPU, which raises the question and it doesn't seem to be the RAM either. There is not bent or missing pins on the socket. I tried to reset the NVRAM, but it doesn't seem like it fixed. Is there some BIOS update that I need to be able to use both CPU? I've never seen something like this before... I really hope this isn't taking itself somehow.

    Everyone! Great news. I'll declare this post as solved! :) After all, troubleshooting and testing. I want to say... Check your PIN under processor 1 if your getting this error. You may see 1 or 2... or in my case 8 bent pins... I can only say that came from Dell as well as the only time 1 processor has been removed was in troubleshooting put the 2nd. It seems that I never checked to see if there was something wrong because the processor worked was no problem to slot 1... However, after checking he had 8 pins bent. I used the cutting edge flat tweezers to pry their place and reposition in place... put two processors in and BAM! It starts without error.

    Question... How the [ADMIN NOTE: profanity deleted] it not work with 8 pins touch or crossed. How have I not the kernel vm crashes. Laughing out loud

    Thank you all for your help. I'll tell you its solved because I am the OP, however please continue troubleshooting your problems.

    Thanks again

    Jessy

  • Good Intel CPU installed?

    I recently took delivery of the new desktop XPS 8900. I ordered Intel Core i6700 processor (8 M Cache, up to 4.0 GHz). However when I checked the information on the system installed on the desktop CPU shows Intel Core i7-6700 CPU @ 3.40 GHz.  Performance test indicated qualified Max speed 3.40 GHz and current flow 3.41 GHz. correct processor has been installed? Any help would be appreciated. Thank you

    http://Ark.Intel.com/products/88196/Intel-Core-I7-6700-processor-8M-cache-up-to-4_00-GHz

    Yes, that's the correct processor. the 6700 has speed of 3.4 Ghz and Turbo to 4.0.

    You can install HWiNFO64 and you see all the details of the processor, the speed of each carrot and temp of each nucleus during the performance test.

  • PowerEdge 2970 w/AMD Opteron 2212, 2nd problem with CPU install

    Hello

    We had this server gave to us and I'm trying to get it ready to use. (fairly recent with servers)

    It came with (1) CPU and 2 GB of Ram and it runs well. The BIOS reported this CPU as an AMD Opteron 2212. I wanted to add a 2nd CPU and found some refurbished. They have been described as 2nd generation of Opteron 2212 OSP2214GAA6CQ.

    When I have one installed and rebooted the system, I get the message "this system supports only the Opteron F3 or later processors. Is there a setting in BIOS that I need to change.

    Any help will be greatly appreciated

    Hello

    Processor you listed isn't an update F2 and F3, this is why it does not work. You need part number OSA2212GAA6CX or OSA2212CXWOF.

  • Computer will work no more than 3-4 seconds after start-up, then stops. New CPU installed

    I replaced a damaged AMD Phenom II quad CPU 820 HP said was a compatible AMD Phenom II 965 Black edition on my HP Pavilion p6320y quad. AMD has recommended I also replace the PSU with a 500w power supply 300w. This has been done with success as well. When I turn on the machine, the cooling fans turn on, but run for not more than 3-4 seconds and the machine turns off. The CPU is brand new and it has been determined to be good, not to have been a DOA. Does anyone have any suggestions?

    Here are the specifications of your desktop HP Pavilion p6320y and its card mother M2N78-(Violet6). Previously, these support pages stated that the motherboard has a maximum TDP of 95 watts. According to the specs, it supports the following processors;

    AMD Phenom II X 4 9xx/9xxe/8xx Quad-Core (Deneb)

    AMD Phenom II X 3 Triple-Core (Heka) 7xx/7xxe

    AMD Phenom II X 2 5xx (Callisto)

    AMD Athlon II X 4 6xx/6xxe (undactylopodite)

    AMD Athlon II X 3 4xx/4xxe (Rana)

    AMD Athlon II X 2 2xx/2xxe (Regor)

    The AMD Phenom II X 4 965 processors are valued at 125 watts and 140 watts and the motherboard exceeds 95 watts maximum. In addition, BE or "Black Edition" processors are not listed as supported based on specifications.

    Please send Bravo

  • PEGATRON (Asus) M2N68 - THE narrated 6.01 CPU Upgrade - error: CPU support is not installed

    I have an AMD Phenom II X 4 965, I want to put in a Compaq Presario CQ5308UK.

    The motherboard is a v6.01 PEGATRON (ASUS) CORP. M2N68 - THE Narra6

    It says here

    http://support.HP.com/us-en/document/c01925534

    that my motherboard supports the AMD Phenom II X 4 965. So I ordered a.

    My BIOS version is 5.20, I can't find any update for this, but when I got him and turn on there is a black screen and then it says:

    ERROR: Unsupported CPU installed.

    PC will turn off automatically in a few seconds.

    Then it turns off.

    Support have been absolutely useless. I can't believe that this is said, sustained and so no one wants if handle does not. WTF is HP playing at?

    Anyone got any ideas on this, or is it a loss of 150 quid and a new rule to never buy HP, once again, never?

    Help would be greatly appreciated to get this working processor is supposed to be supported.

    PresarioOwner,

    I replied to your MP, but for the sake of those that the thread of analysis, I'll reiterate it here.

    I had studied this for Fattysgonewild the other day (didn't know it was the same MB ask everything).   The list of processors it displayed was me - and all those who have shipped us or could ship with the motherboard, it asked of (dependent on power supply installed, etc.).

    The problem here is that all of the processors, this motherboard can support are all Socket AM3 with maximum TDP 95W.   The CPU you are trying to use is a 125W CPU - and the BIOS knows the jury cannot provide much more current and tell.  I confirmed this with the R & D at HP engineer responsible for this motherboard.

    An update of the BIOS can not change that.  Even if we could be hacked, the jury would probably overheat and fail shortly after.

    I found the following on Wikipedia that did a good job to summarize the features different Phenom processors that are available:

    http://en.Wikipedia.org/wiki/List_of_AMD_Phenom_microprocessors

    As for the motherboard plug - I see not Cree 9XX - 965 more precisely.  My guess is that the motherboard plug were posted at the time of the introduction of Narra6.   Usually, when they offer a 'special edition' or 'black label' CPU - it's a fine edition/upgrade in the product range.   I will send a request to the documentation team with a recommendation to update the document to specify maximum TDP 95W.

    They would not allow you to return the CPU, but maybe they can let you swap the CPU for one that will work...

    Good luck...

    -DM (an employee of HP, but the comments/suggestions are my own, not those of my employer)

  • The upgrade of processor in a P6 - 2326S

    I am trying to upgrade the processor in a Pavilion P6 - 2326 S to an Intel i7 - 2700 K (95W, LGA1155) CPU.  My question is simple.  I just want to know what is the max processor can I upgrade this P6-2326 desktop computer to?  I don't want to buy 14 different of those of "try and see if it works."  Here's my question:

    I went to the page of specification of the HP product to this desktop computer (http://support.hp.com/us-en/document/c03509229) and it displays a list of 14 'supported' upgrades of the processor.  Based on this information, I bought a processor image Intel Core i7 - 2700K (number 11 on the list) and tried to install it.  After turning on the PC it briefly (a few seconds) all CPU information shows correctly and then has a message that says: "error: unsupported CPU installed.»  Then it stops immediately.

    After entering a support ticket with HP, a support level 1 had me disable Secure Boot option in the BIOS and try to restart the PC.  This has no effect.  They have escalated to the 2nd level.  After speaking with the most rude, rude and ignorant customer support ever (Richard), I was informed that the list provided by HP 'caught' processors is "just a suggestion of possible compatible processors, which may or may not work."  It is a direct quote.  His only solution was to buy a processor and try it.  If it worked, congratulations.  If this is not the case, try another.

    With some difficulty, I got my case degenerate to an Executive Manager of case (Greg).  Again, the official position of HP is that upgrades, "may or may not work."  Greg suggested that the manufacturer of the motherboard (Foxconn).  I did and their response was that they manufacture the motherboard for HP to HP specifications, this is why all questions should be directed to HP.  Had a mother looking for similar numbers of similar models of their Web site, and it shows the same list of supported processors.  Greg outright lied to me on the phone, saying that he considered as conflicting as to the i7 - 2700 K actually compatible with the motherboard.  He will not mention its Web page reference.  I couldn't find this contradictory information.

    Here are the specifications of your desktop HP Pavilion p6 - 2326 s and his card mother H-Joshua-H61-Μatx (Joshua). According to the specifications, the following processors are compatible with this model;

    Intel Core i3-3xxxT (Ivy Bridge) Dual Core up to 35W
    Intel Core i3-3xxx (Ivy Bridge) Dual Core up to 55W
    Intel Core i5-3xxxT (Ivy Bridge) Dual Core up to 35W
    Intel Core i5-3xxxT (Ivy Bridge) Quad Core up to 45W
    Intel Core i5-3xxxS (Ivy Bridge) Quad Core up to 65W
    Intel Core i5-3xxxP (Ivy Bridge) Quad Core (integrated graphics not supported) up to 69W
    Intel Core i5-3xxx (Ivy Bridge) Quad Core up to 77 w
    Intel Core i3-2xxx (Sandy Bridge) Dual Core up to 65W
    Intel Core i3-2xxxT (Sandy Bridge) Dual Core up to 35W
    Intel Core i5-2xxx (Sandy Bridge) Quad Core up to 95W
    Intel Core i7-2xxx (Sandy Bridge) Quad Core up to 95W
    G6xx Intel Pentium Dual Core (Sandy Bridge) up to 65W
    G6xxT Intel Pentium Dual Core (Sandy Bridge) up to 35W
    G8xx Intel Pentium Dual Core (Sandy Bridge) up to 65W

    Notice that the list shows support for the suffixes "T", "S" and "P" of some processors, but nowhere that any 'K' suffix is compatible. Perform an internet search "HP joshua and i7-2600 ' returned successfully. Perform a search on the internet "HP i7 - 2600K and joshua" came back with no success. Please buy and install a Intel i7-2600 processor because it's probably the best processor will support this motherboard.

    Please click the White Star of KUDOS to show your appreciation

  • CPU mismatch

    http://support.HP.com/us-en/document/c02481325

    It is a link directly on the desktop I have, it's a Pavilion PC from p6633w. I was looking to upgrade the processor a week before due to it being powered a bit low and decided to look through the compatible CPU listed. Well, it seems that I have neglected the fact that the processor is quite a bit higher than the max TDP (The Phenom II x 4 970 is 125 while the listed max is 95). I called HP support and spoke to three different people with no chance or know how to fix my problem in addition to going here or a local store to see if they could help me.

    Starting with the Phenom II x 4 970 installed reads an error saying "error: unsupported CPU" in red text. I guess it's because of the TDP oversight, but is there something to actually do about it besides buying a new motherboard? There is no update of the bios not listed on the support page and I swapped the power a week ago (if 250w power could not, in the first place, have managed the CPU).

    Any help would be appreciated, and if nothing is able to do (probably in the form of an update of the bios) is it a solution besides buying a new motherboard?

    Zodim, welcome to the forum.

    I am sorry to say that there is nothing you can do to make the new processor to function correctly.  The motherboard is designed to work with a maximum TDP of 95W.

    If your problem is solved, please click "accept as a Solution.

  • Compaq presario sr5010nx does not recognize cpu

    Hi guys my dad have a really crappy computer (cannot run the half-life 1) and I want to give him my old (also shitty, but less) which I use no more. I bought a new processor, an intel Core 2 Duo E4300 1.80 GHz 2 M 800 MHz processor LGA775 Conroe, which is on the list of caught cpu supported by the motherboard (945GCT-HM (Livermore)) on the website of intel. When I changed the cpu, apply the thermal paste and it started
    I got "ERROR: unsupported processor installed.
    PC will turn off automatically in a few seconds "message and I wonder why it does not work. Is it possible that the CPU is broken? I bought on ebay so it would not be surprising. I also changed the power supply which fried for a 550W and added the new ram, 1 stick of 1 GB and a 2 GB.

    P.S. I asked on another Web site and all they told me is get a better machine, please do not. My father is really not great matches and I don't have the money for her ^^

    Hello @Charlesesteban,

    I understand that you are having problems with upgrading the processor on your desktop Compaq Presario SR5010NX. Well well, according to the HP Support document: upgrade or replacement of the processor you have followed the steps correctly. The TDP for the original and intel processor Core 2 Duo E4300 1.80 GHz 2 M 800 MHz LGA775 processor are the two 65w so this isn't a problem. I suspect that you're right in that the new processor is faulty.

    I hope this helps. Thanks for posting on the HP Forums. Have a great day!

  • Satellite 2100CDS upgrade 400-500 MHz CPU

    Dear Toshiba passionate,

    I have a Satellite 2100CDS with an AMD K6-2/400 processor. I bought another authentic treatment to change with something more powerful. The cooling would be OK, but the machine starts with the K6-2/500. What should I do? Update the BIOS?

    Thank you in advance!

    David, Hungary

    Hello

    It is not no wonder that your portable fuel not.
    Have you checked if you new CPU is compatible or supported?

    2100 series was delivered and support only the AMD K6-2-P 400 MHz processor with 3D now! Technology
    I found some details on this CPU.
    The coprocessor math and 64 KB of cache memory are integrated into the processor and it s a 100 MHz bus clock.

    It seems that you use unsupported CPU! The point is that the replacement of the CPU is not easy and above all it s no is not possible or not recommended to replace the CPU on laptops.
    The notebooks are all just different as desktop computers

    Do not think that the BIOS update will help you...

  • Satellite A200 motherboard k00015480: what caught cpu supported

    My Satellite A200 motherboard broke down and I tried a repair...
    I got a motherboard (k00015480) equipped with Jack mPGA479 and Intel chipset 945GM/pm.

    I can't know which CPU installed!
    I tried Intel CPU: T5500 T2300 T2400 T1300 Mobile 440, seems to work but the screen remains black...
    All processors work!

    Anyone knows what CPU to be mounted on this motherboard?

    Thank you

    Hello

    Usually, you can use the processors that are supported by the chipset.
    Found this page useful to Intel:
    http://Ark.Intel.com/

    And here you can find details on the chip set:
    Intel® 945GM Express Chipset Mobile
    http://Ark.Intel.com/products/chipsets/22816
    http://www.Intel.com/assets/PDF/datasheet/309219.PDF

    The supported processors are:
    -Processor Intel® Core 2 Duo, Intel® Core 2 Duo mobile BT (low voltage) processor, mobile Intel® Core 2 Duo ULV (Ultra Low Voltage) processor
    -Processor Intel Core Duo, Intel® Core Duo processor LV (low voltage),
    -Processor Intel® Core Duo ULV (Ultra Low Voltage)
    -Intel® Core Solo ULV processor
    -Intel® Celeron® M processor (processor Intel Core based), Celeron M ULV processor
    -Front support 533 MHz and 667 MHz bus (FSB)

Maybe you are looking for

  • 2013 end Macbook pro is not start after the apple logo appears

    After the last update for mac OS, the laptop is not initialized. It shows the apple logo and the startup chime and stays there. Only I can enter without a problem for running the diagnostics by using Option d. diagnosis

  • As of today, I can not read my mail yahoo 18 w/firefox.

    I have Windows XP Service Pack 3 installed with Firefox-18.To date, firefox does not open my yahoo email files.IE and Chrome work very well open my yahoo mails.When I click an unread yahoo email, nothing happens. It just hangs.Sincerely,Steve

  • Comments on the USB keyboard with built-in speakers

    Logic 10.0.5 Casio CDP USB-120 MacBook Pro OS X 10.11.5 Mid-2010, 4GB When I running logic, and I turn on my keyboard that is connected through the USB port, I have notes very strong play in my speakers of digital pianos. Looks like octave A A-1 and

  • How can I get the scroll bar to go to the top or the bottom of the page with a right click command?

    When I right click on the scroll bar nothing happens. I have to repeatedly turn the mouse wheel to get to the top or the bottom of the page. I just changed from the Explorer. I'm used to be able to do this. It's a lot less frustrating and time-consum

  • printer Deskjet 6122 problem

    My printer suddenly stopped printing.  It will be printed my scanner but don't print of my Dell Inspiron 8200.  It produces noises like it's printing and it advances the paper in "steps" as it does when it's printing, but the page comes out blank! I