unwanted application

at the start of message apears that ' a device or application has been disabled (directcd' put unstable Windows.)» Windows has prevented these drivers of loading.click here for more details.) "("directcd") and will not"clear"until I go to the directed site ROXIEas in which no such mention of"directcd"must be considered. It's very frustrating to that time ever I reboot HELP PLEASE!

Hello

I see that you get the error message when you start the computer. I'll help you with this problem.

1. What is the brand and model of the computer?

2. what security software is installed on the computer?

3. have you updated to Service Pack 3 installed?

Let us try these methods to check the status of the issue.

Method 1.

Start the computer in safe mode to check if the error message appears.

To start the computer in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Method 2.

Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Method 3.

You can try to uninstall and reinstall the Roxio program to check if that helps.

1 - click Start and go to control panel.

2 - Click on add or remove programs and do a right click on the program roxio to select uninstall.

3 - follow the screen instructions to complete the uninstall process.

See this link for more information.

http://forums.support.Roxio.com/topic/987-help-what-is-Roxio-DirectCD-and-why-is-it-harassing-me/

Let us know if you need assistance with any windows problem. We will be happy to help you.

Tags: Windows

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