Update BIOS killed the headphone

First off, this is the problem - I have a vostro V131, i5-2430, running win7 x 64. Earlier today, I flashed the BIOS A05 to A06 (downloaded from the dell support page). Everything works well, and my laptop speakers work fine as well, so I'm not alerted to any trouble. A little after that, I noticed that my headphones do not work when plugged in. Autour experimentation, I find that regular speakers etc do not work as well. So: his fate of the portable speakers very well, but all plugged into the audio Jack does not work. With what anyone plugged into the Jack, the sound continues to play as usual by the speakers. I'm worried that I may have bonked a pane on the mobo.

The headset, I hear some slight hiss/static on the right - nothing on the left.

I am not sure, it could be something else, but since the update of the BIOS was the only major change for the system in awhile, I'm inclined to think what's caused the rupture. I also searched on the ' nets, tried all the usual driver solutions - still nothing. Speaking of drivers, the audio driver is a Conexant HD SmartAudio - (the driver listed for my label service on Support Dell's driver Conexant Audio CX20671). In addition, the v131 has a single audio for the two speaker/microphone jack.

Dell does not allow me to Flash my BIOS A05 - he says "don't recommend flashing to the older version" or something like that, then kicked out of the process. I also tried to run this or that his diagnosis which is pretty useless, its just continues to play computer speakers no matter what happens. If the screenshots any additional info would be useful, I will respond quickly with her!

Also just for that throw out there, on my machine of warranty has expired, so support a no.

Help please? Thank you very much.

Hi faceplantcat,

Thank you for answering my question.

In fact, I found that the recently updated for Windows 8.1 had solved the problem.

I have nothing but updated Windows and reboot the laptop. After that, I was pleased to realize that the problem has been resolved. That make sure that the problem was not material.

I don't really know what date of the update, but it's mid-September 2014.

I hope that this post will help others who fall into the same problem as us.

See you soon!

Chris

Tags: Dell Laptop

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