Update blackBerry Smartphones / Device Manager issue

Similar Questions

• The office blackBerry Smartphones/Device Manager properties

  Well, first of all, have had my curve for about a month. Yet to learn... that being said, I have a problem. The night I had my Blackberry, I installed desktop manager 4.7 on my laptop and desktop. Connected my phone via USB. And immediately updates for my phone began to install, well a fatal mistake came and my phone would not work. I had to re - install the OS on my phone. I did it and everything works great. My question is on the Office Manager, in respect of assistance, properties of the device, I have an error message, "a communication error occurred during the attempt to establish a connection to the device. Please reconnect the device to open a new connection. This happens on both computers, and no matter what USB port I use. My husband has exactly the same phone, do not have the updates on his phone and all is well.

  I have the BB Curve 8330 (Verizon)

  Desktop Manager version: 4.7.0.32

  Software phone is 4.5.0.77

  Any suggestions would be greatly appreciated. Thanks in advance.

  Thank you very much for your help, what has worked.

• Software of blackBerry Smartphones Device Manager

  Not sure if it's just something I'm doing wring, but when I connect to my laptop I have to turn off my password to sync my Blackberry. With the password on, I get a message to my device password in, I'm doing this, but it does not recognize my password. I therefore turn to synchronize.

  Can someone shed light on this please.

  Thank you

  Mate

  Thank you for that. Your right to 100%. Lol, such a simple thing when you think about it.

  I'm glad that this forum exists.

• Update blackBerry Smartphones Desktop Manager install

  I clicked CHECK for updates

  So, I see the 5.0.1 for the DM. I click on install & see in the taskbar of Pop up

  THERE WAS AN ERROR OF INSTALLATION OF UPDATES

  I'm doing something wrong?

  I downloaded it directly from BB...

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• I can't find an update for my device manager

  I tried to find updates for my device manager and it does not download properly, anyone know what to do.

  Hello

  1 are you referring to device drivers in Device Manager?

  2. What are you can perform in Device Manager?

  3. what you are trying to download?

  You can't update the Device Manager, and there is no update available for the same thing.

  Please provide more information on the issue to get help.

  Suggestions for a question on the help forums

  http://support.Microsoft.com/kb/555375

  Also check out the link below and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  http://Windows.Microsoft.com/en-us/Windows-Vista/the-hunt-for-drivers-how-to-find-Windows-Vista-drivers-for-all-your-hardware

• 4.7.1 update blackBerry smartphones

  I have connected the Blackberry via Device Manager and he wants to update the software 4.7.1 but, in doing so, he also wants to remove Yahoo messenger.  The new software does support instant messaging program or is it so far with a new version?

  The verizon store does not seem to be able to answer and said that if I update the software I am not able to restore to an earlier version with Yahoo IM.

  Bob

  When you update, what its going to do is to delete all older versions and then install new.  Before it updates you can navigate what happens to 'day' and you will see the new versions of MSN and Facebook, but you will also see that the older versions will be removed.  For some reason, it is not fair to update these applications, it removes and reinstalls them.

• Unable to update BlackBerry Smartphone OS 7.0 to 7.1 using the Desktop Manager

  Hello...

  I have bb 9380 curve that has OS 7.0, I want to update 7.1.  I downloaded the software for the device 7.1 and installed in the PC but when I try to update via the Desktop Manager, it shows me 'There is no update available for your device'... . How can I update?

  Thank you

  KDATE

  1. you noted in your profile here you have 'none' as a mobile operator or carrier, is this correct?

  2. did you delete the Vendor.xml from PC?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

• Issue of updates blackBerry Smartphones

  I guess update of this device is more complicated, so I was told. The support REP store Tech Verizon said everything I have to do is dial * 228 on my phone and press option 1 approximately every 30 days. But now I see after surfing this site it's updates online here and at home on a PC and telephone service provider.  So, what is the best way to keep updated device software?

  RKL

  Hello!

  The * 228 update (option to use 2 times a month) will update your roaming profile - like VZW deployed more laps, your BB must be able to find and update the roaming profile accomplishes that.

  The BB itself also works a BONE - and, like all operating systems, it is updated at any time. Your operator controls which version of the operating system that they certify, so you will find their updates here:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  You can also perform updates here:

  http://NA.BlackBerry.com/eng/services/devices/

  As well as install the desktop software provided with your BB - this will make it check for updates and do things according to the needs.

  Which of these three is 'better' is an appeal from the judgment - that only you can make.

  Good luck!

• Updated blackBerry Smartphones Software and device dead!

  Replied to the email announcement for the new software update, wnet through the steps, in the middle of the update the BB desktop manager deplayed an error message and my camera was cut.

  Any ideas who do?

  Do it again...

  Manually download the OS on your PC, see the thread here with directions and a link:

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/201869-latest-OS-9000-bold-4-6-0...

  Good luck. I hope that you had a recent backup of your device, I hope that the upgrade process made a backup properly.

• Update problem of blackBerry Smartphones devices

  I wasn't sure which forum to post this, so I started here.

  I have a lot of Torches I need to update.  I can't do wireless so I use the desktop software to do this.  I downloaded the update of my career and install it on my PC.  I ran a single device through the process and everything worked fine.  I have 2 other devices on my computer since then, and no device recognizes that there is an update.  I tried one of the devices on another computer where I installed the update.

  The desktop software is allowed to update only 1 device?  I have about 20 to make and want to bring back to my computer to update.  Or how an I can get several devices to update to a computer?

  Thanks in advance for your help.

  Dave

  I find that Desktop software works very well.  I found an update to the version I was using.  Since I installed the update, things are working well.  It seemed weird that after the first, other blackberries could not do the update.

  Thanks for you help.

  Dave

• UPDATE blackBerry smartphones

  Hello

  I have 1 notification update of my black berry 9790 so I confirm to update and when the update starts my stop from phone to 18% for a long time, then listening off and it starts the installation now, he was arrested at 11% and I am not able to do anything with my phone. Can you please help to solve this issue.

  Can't wait to hear from you soon

  Thank you and best regards

  ELIJAH

  Hi eliet

  Welcome to the Forums of the BlackBerry Support

  There are two methods for recovering for you to try:

  (Credit JSanders)

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones device error: 400

  Hello! I use a blackberry 7290 and he is caught in a loop of the accident. Whenever I have reset my handheld computer, it gives me a device error: 400. I looked on the support site and found an answer, but at step 8, when you need to find the application in the application manager, I can't find the application. It is the only application on my handheld, but it does not appear in the application Manager window. Help please?

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.